Virgin media activation. I've still not received an activation email but found the option to activate within My Virgin Media, after reading some older posts on here. Virgin media activation

 
 I've still not received an activation email but found the option to activate within My Virgin Media, after reading some older posts on hereVirgin media activation  I was emailed an activation link which worked for a month, then I was emailed a second link which worked for a second month

This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. So that's twelve days at £5. If it’s not a technical issue you need help with then we’re here to support you on. however ever since this completed i have not been able to activate iMesage or Facetime on my iPhone 11. I'm afriad you've been misinformed by CS - you are correct, the Stream activation fee is indeed £35. x1 HDMI cable. Activated Volt on My O2 on 12 January 2023, received txt from O2 to confirm activation the and Volt benefits to data package applied the same day. Our £2. Find out here. It shows a lot of promise and is an excellent first step for those who want to gradually switch from traditional pay-TV to cheaper, no-contracts streaming-based TV. As advised - it may take 24 hours for it to go through. I haven’t received the email yet. Virgin Media's Stream is a pocket-sized all-in-one streaming box. Click on Send verification code to initiate this process. Signed up to a new Virgin Media package two months ago which includes Netflix. I transferred my Ultimate Oomph package to Ultimate Volt on the 25th of March. Disney+ is now available on Virgin TV 360, offering customers access to a full line-up of must-see shows from Disney, Pixar, Marvel, Star Wars, National Geographic and more. That means: double the mobile data on every eligible O2 Pay Monthly plan in your household. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest, smartest way to experience the Disney+ series and movies you love. I've still not received an activation email but found the option to activate within My Virgin Media, after reading some older posts on here. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. Simply sign up via the Disney+ website, and you can log in on the box. 18 November 2020. Or stream, control and manage. Unfortunately, they do not have access to Virgin Media accounts (formerly O2 shop). Virgin Media O2 launches first joint campaign as it outlines dual-brand strategy. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. LIONSGATE+ shows a wide range of movies and TV Box Sets, including a number of Original series, many of which premiere the same day as the US. ExpressVPN. Try saying: “Show my Watchlist”. If you're not already signed up to Virgin Media, then you'll need to take. on ‎03-05-2023 11:12. 10-11-2018 4:23:02 PM. But as mentioned, if you take a Virgin Media broadband plan of 350Mbps or 500Mbps – you won’t pay the activation fee. Via the app section. Choose the best spot for your wifi hub. Your Virgin Media package comes with a Netflix Standard Plan included, which allows you to watch in HD and on up to two devices at the same time, but if you want. Find out if you're in a Red, Green, Blue, Yellow, or Purple area, then hang up. Incredibly frustrating and disappointed for a premium bundle!Virgin Fibre Areas only. It shows a lot of promise and is an excellent first step for those who want to gradually switch from traditional pay-TV to cheaper, no-contracts streaming-based TV. This price displayed is the full package price without any discounts or offers. Stream from Virgin Media is now included with all broadband packages above 350Mbps and with no activation fee, saving customers £35Virgin Media Stream customers can make savings of up to £375 per year in comparison to similar services with Sky StreamVirgin Media is offering savings on subscription services including BT Sport, Sky Sports and Sky Cinema when added through StreamMore. Back to school for you Rob: A customer has reported a number of abusive calls, and rather than trying to upsell the disgraceful £32 a year anonymous call rejection "service", you are supposed to direct them to Virgin Media's nuisance & malicious calls team. The stream box allows you access to freeview channels ideal if you don't have an arieal, and also paid. I have no activation button on my virgin media app (under manage entertainment services/Netflix section). Freedom bundle activation fee €50. They’re here to help Mon-Fri, 8am-10pm; Saturday, 8am-6pm; and Sunday 9am-5pm. Please enter the email address you use to sign in to your My Virgin Media account. When you do receive the activation mail, click the link within that and it'll take you to activation. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. You will have been advised of any setup costs when you signed up, and those costs have been added to. Stream is available for a £35 activation fee with Virgin Media’s ultrafast broadband. on ‎08-06-2023 20:26. There’s a button/link on my account page saying ‘Activate Netflix’ but pressing this displays message ‘sending you to Netflix site’ and then returns straight back to my VM account page. 25 plus the £26. B. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Click on Send verification code to initiate this process. Credits are commonly used for things like adjustments or bill corrections. Options. Despite the two campaigns having different themes and aims, Groves believes Virgin Media O2 “has the opportunity to try and create a halo effect between [the two brands]”. We have articles, videos and troubleshooting guides for all your queries. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin estimates that it should take around 40 minutes to complete your broadband installation. If you receive a charge, it would commonly relate to things such as activation or setup. 4K compatible TV/device required to watch Ultra HD. Find out more about Stream and how to get it here, or call 0345 454 1111 or 150 from a Virgin Media phone. Hi. A. Get Stream for just a £35 activation fee with one of our broadband packages with no additional monthly cost unless you choose to add a premium subscription. These terms and conditions set out the agreement between you (‘you’ or ‘your’); Virgin Media Limited, (Company Number 02591237) whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘us’, ‘we’ or ‘our’ or ‘Virgin Media’). I have been trying to activate it via my virign media through the entertainment services but it's not working and shows up with this error message. fc8b82f3ccff9e0c. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. You can do this online in your My Stream Plan account. Inclusive calls to Virgin Media National Directory Enquires. It has been a month without broadband services for me and my family due to Virgin management’s incompetence and lack of care!! Last month, as soon as we decided to move home, we informed Virgin. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Try calling the equipment activation number they may be able to help. 1. Switched to Virgin a month ago and ported my number at the time. Virgin Media Set-up Fee: There’s an activation fee of £35. For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. on ‎28-12-2022 13:25. I've been waiting 16 days since receiving my equipment for the Netflix activation email to be sent to me. When everything’s connected and you’ve called the Virgin Media activation number, your Hub will take about 15 minutes to download the latest software and reboot itself. Setting up Virgin TV. Excludes Essential broadband customers from 10 November 2022. g. been using Netflix fine until this morning when I got emails from Netflix asking to update my payment information and telling me my Netflix account had been ‘paused’. Because Disney+ is fully integrated into Virgin TV 360, you can search without even going into the app – making it the fastest. I have been charged this £35 regardless. To activate your TV, find your code below and type it in when prompted. WiFi on the Underground: Activation required. 15 if we don’t turn up on the promised day of an. Manage Your Account. Unlimited. 2. Hello, Got a new SIM, popped it in phone. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Get Broadband and TV from Virgin Media for just €50 with no activation fee. Virgin has said the device will be available as soon as tomorrow (April 27) for a one-time activation fee of £35. Help and Support from Virgin Media. Push the white cable (from the old Hub) into the back of the new Hub. F-Secure: Not available on BlackBerry. First, check what size SIM you need. Virgin Media has unveiled Stream, a service that brings all your streaming apps under one UI and into one flexible, monthly bill. tried reinstalling hub3 but unsuccessful. . Then go to a reputable company that that I should have done instead of being talked into renewing. A. There may also be a £9. My Virgin Media makes managing your account easier with all your information in one place. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. If you have M50 - M500 Fibre Broadband (without Volt), you can add our WiFi guarantee with WiFi Max for £8 a month, and you’ll also receive the first WiFi Pod. Plusnet charges £49. Hi, No my number is still the same, approximately 3 weeks ago I made a forum post here asking to get a replacement sim for my damaged one, It turned up a little over a week a go and have placed it in my OnePlus 6 like all my other SIMs in the past and usually with my other SIMs all I have had to do is just insert it and input the activation. It is common for some problems to be reported throughout the day. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. Simply sign up to Paramount+ via their website, where you can get a 7-day free trial to give you a taste of what’s on offer, then log in on the box. Last Sunday I did an online renewal of my contract for a better speed, I got the contract emailed to me immediately with all the correct details. 1GB Mobile Web is subject to a fair use policy and allowance of 1GB per month (the "Bundle"). However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. I am going to send you a private message. You’ll find some simple step-by-step instructions telling you how to set up each of your services. If you do want to add. How to set up your Virgin Media TV PIN Setting parental protection on your TV for adult content and in-box purchases is easy. You can sign up for Virgin TV 360 over on the Virgin website. Hello, I renewed and upgraded my contract recently which now includes Netflix within my Virgin bill. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. WiFi services available in station only. com for details. Open the Netflix app on your Virgin TV box and select the Netflix banner. If you’re concerned you won’t manage the installation yourself, you can opt for a technician to do it for you. Activating your Virgin Mobile SIM card is easy. Sign in or register . Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Virgin’s 18-month plans are more compelling than rivals by being shorter. Browse Virgin Media Virgin Media Community. I've been waiting 16 days since receiving my equipment for the Netflix activation email to be sent to me. 95 for TiVo customers who re-contract when they upgrade to Virgin TV 360. Netflix activation email. Gone is the £20 activation fee the company used to charge. The Disney+ 6-month subscription offer is open to participants who purchase and activate a new eligible Samsung Galaxy S23 family device, Galaxy S22 family device, Tab S8 family device, Z Fold3, Z Flip3, Z Flip4 5G, Z Fold4 5G, S21FE or S20FE. Volt Benefits not applied. Stream will also launch with a “Stream credit” system granting customers a 10. I have been trying to activate it via my virign media - 5383958If you have a Virgin TV 360 box or Stream from Virgin Media, there are four ways to navigate to the Netflix app: 1. I don't work for Virgin Media. To. Options. Virgin Media says it will include its new Stream hardware with certain Internet packages and is waiving activation fees for eligible customers. Absolutely brilliant, I really appreciate you taking time out to respond on a Saturday evening, it worked a treat, thank you. 600 GB. Most QuickStart kits have just 6 cables, connectors and powerlines to. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. Despite promises of a fix it has'nt happened yet for me. The message will appear within the envelope icon. The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali. At least 30Mbps download speeds in every room or £100 one-off credit. Reply. Netflix finally activated after 2 months! Opened my Virgin account in Opera browser, clicked on the activation button in the Entertainment box and everything went through! Signed in to Netflix and the option for billing to Virgin popped up and it worked. No setup fee is available on all bundles, broadband & phone, and broadband only packages. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. The Disney+ 6-month subscription offer is open to participants who purchase and activate a new eligible Samsung Galaxy S23 family device, Galaxy S22 family device, Tab S8 family device, Z Fold3, Z Flip3, Z Flip4 5G, Z Fold4 5G, S21FE or S20FE. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Save Money With Limited Time Deals. In Jan, cancelled our VM contract because we moved house, and didn’t have a new place at that point. Regards. . So clearly, the Virgin Media Stream box can do a lot – but it’s not perfect on any front. B. 2 When you subscribe to entertainment content via your Stream device you will waive your right to a 14 day cooling off period as some of the entertainment content will be provided to you immediately. Go to the right and select Apps. on ‎16-11-2022 11:51. Our opening times to speak to our team are 7am-11pm Monday to Friday8am-8pm Saturday to Sunday. I have tried to activate in the app, and on several browers. 3. Find out more about Stream and how to get it here, or call 0345 454 1111 or 150 from a Virgin Media phone. There may also be a £9. Enjoy your box sets, catch up and live TV anywhere you’re online in the UK, plus enjoy your recordings whilst at home. It’s free to sign up and has many features. I have set up my QuickStart HUB5 and it’s just constantly flashes red. Enjoy!Virgin Media customers with Virgin TV 360 or Stream can now access thousands of popular TV shows and must-watch movies from Pluto TV, directly via their set-top box – all at no extra cost. Tap in the full phone number you're diverting to. 15 if we don’t turn up on the promised day of an. Joe. If you don’t need broadband and a landline, we also offer 4 packages with fast speeds for light, medium and. Account - Cable. 11. The short answer to this is the Netflix activation system is broken, lodge a ticket with customer support, get a ticket number and then consider signing up separately if you really want it, as a fix doesn't appear to be incoming anytime soon. Have sent screenshot of O2 approval and tried using the VM Connect App but it won't l. Posted 23rd Oct 2022. So what’s fresh about Virgin Media’s new offering? All Virgin Media customers armed with a Virgin TV 360 box can watch Disney+ direct on your telly once you’ve got a subscription to the service. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Available to new or returning Disney+ Premium customers only who join Disney+ Premium after activation of Stream from Virgin Media or via Virgin TV 360 services. * Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. Service Activation This one contradicts what I read when I was ordering. Here you’ll find all the help you need for Virgin Media related problems and issues. Turn off your mobile phone. Installation activation charge. Select Help & Settings. This forced me to pay a £35 activation fee however I was promised this would be waived. Options. The message will appear within the envelope icon. Didn't ask me for a pin and is showing that I have signal but is not allowing me to send any texts, code 28. OK so firstly, Netflix activation mails are sent after the cooling off period has ended. All Virgin Media customers armed with a Virgin TV 360 box can watch Disney+ direct on your telly once you’ve got a subscription to the service. Reply. In response to Zelulubear. Visit us in store. Further exclusions & legal stuff apply. I'm a Very Insightful Person, I'm here to share knowledge. Simply sign up via the Disney+ website, and you can log in on the box. You'll see this icon when we think it'd be helpful for you to pause the video. How to check Virgin Media status? You can check the status of your Virgin Media account here. read time. a minute ago. Well I have been trying for nearly 3 weeks now. If you’ve got Virgin Media services already, you can still enjoy all the fun of Stream – just call 0800 952 2039 or click here to request a call from our team. ac. If you’re in a Green, Blue, Yellow, or Purple area: Dial * 21 * and wait for a tone to sound. The interface is cleaner, the profiles are a nice touch for different members of the household and the remote with voice search provides much better accessibility. 99 a month to subscribe to the service. Let us know and we will be happy to assist further. In message settings, it only recognises the original Virgin number given to me, plus my email address, for iMessage. 50. Not sure about upgrading? Here are five reasons you need Virgin TV 360…. DrTrev. This Netflix issue has been going on for so long now, that it is absolutely inconceivable that VM's senior management aren't fully aware of it - although if they aren't aware of it, then it indicates that they really aren't competent to run a whelk stall, let alone a multi-billion pound company. Setting up Virgin TV. With 2Gb speeds, Ireland's best broadband is now faster. You'll see this icon when we think it'd be helpful for you to pause the video. My virgin Mobile account allows you to manage your virgin mobile services. Hi @JK2000. It'll take just over 30 minutes. Regards, Kain. How long will the QuickStart installation take me? WiFi Hub - 30 mins Phone line - 5 mins TV box - 15 mins Or you may be quicker than average! You won’t be. Once you get the Stream box, you can pick and choose the paid channels and services. Had Volt double data benefits with O2 activated since 29 July but cannot seem to get the Supercharged broadband element activated on my virgin media account despite multiple attempts and customer service enquiries. You’ll then be able to use your same old phone to make. on ‎26-07-2023 08:55. Switch on WiFi Calling in your mobile’s settings. You can reach us on 789 from your Virgin Mobile phone or 0345 6000 789* from any other phone. Hello. SAR 4542. Did you try the direct number for the pre-installs team 0800 052 1734? Dave. 2. This would also include a different remote which does have voice control. If you are still having problems contact their customer services department and ask them to activate your new router. Like Sky Glass, the streaming TV from Sky, the Stream is a stepping stone. Or call us. See your balance and make quick payments. Virgin Active Thailand. Whether installing a new hub, an old hub, phone broadband & TV, we have you covered. VM CS adamant that activation is either 50 or 60£ and won't budge. 50. Jeanie York, Chief Technology Officer at Virgin Media O2, said, “The successful activation of Virgin Media O2’s first UK macro-sites demonstrates the potential of the multi-vendor Open RAN model. Now when I log into Netflix it asks me to update my payment information as my account is on hold. Hopefully yours will be OK and a code will arrive but otherwise see this 15 page thread for further info :-The Mega Volt bundle costs £76 a month (was £91). 28-04-2022 04:48 - edited ‎28-04-2022 04:56. In this case, you'll need: x1 co-ax cable. on ‎15-12-2022 13:26. 3. uograded package and hub 5 was delivered. Hello, I renewed and upgraded my contract recently which now includes Netflix within my Virgin bill. For help saving the box number to your voicemail settings or phone book, text 07533 016 422 * – help’s available Monday to Friday (7am to 11pm), Saturday and Sunday (8am to 8pm). If your device supports WiFi Calling, simply call us by dialling 789 from your Virgin Mobile phone and ask them to activate WiFi Calling for you, then…. In total i’ve had 13 hours of calls with customer service who have raised numerous tickets but they all seem pretty clueless as to why it can’t be activated. Hi. Which is ridiculous in itself. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e. Green flashing light on Hub 3 QuickStart, set up and connections. Try social media. Device help. Tap Sign In With Virgin Media TV and enter your My Virgin Media username and password. Have ensured no updates for windows. Make sure you are also compensated for the downtime of your landline. Follow the steps below to activate your Netflix account and start watching right away. If you keep removing the Hub 5 and using your Hub 4 it will never activate. Ta - 5082695Hey there @Karenj679, thanks for speaking with us today on the forums 🙂. A Virgin Media spokesperson said: “We’re aware of a technical issue which means we’re not able to access customer systems or activate new services right now, but new installs will still take place. Please call Virgin Media on 222 toll-free if the Voicemail is still not activated. Click on the link to be taken to the registration page and begin the activation process. Payment may be required in advance. i have signed up to the volt package over 45 days ago and I am still unable to activate Netflix through this package. 0 once you have your Quickstart box. After calls to vm customer services and replies on here enough is enough will be cancelling contract when I get back home next week. 02-08-2022 11:09. No, you can keep using the same phone you’ve always used. Get started . Make sure yo. on ‎26-07-2023 08:55. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. 50. . 00 The Freedom Broadband, Freedom TV and World Talk bundle is subject to a 30 day rolling contract period and this equipment activation fee applies. At this point I have up and paid for Netflix. 99 per month . Link . TalkTalk TV is a. Which is correct activation as Sony is stating No Service. But don’t forget, it’s just for tech support! You can chat to a Gadget Rescue expert online or call free on 0800 014 7398. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. Credits are commonly used for things like adjustments or bill corrections. looking at network status I see Ranged upstream channel has status of failed and provisioning state sits I DS. Your Move to O2. Thanks for that. This is on Netflix on VM/Sony Netflix app on TV and also my Phone and Laptop. I need help with: An internet problem Find and fix problems with your WiFi or Modem. Join Virgin Media online today from just £26. UNDERSTANDING KEY ASPECTS OF WiFi. How long does Virgin Media Broadband take to activate? Discover how Virgin Media services are installed. Virgin Media TV 360 once off Box Activation fee €50. Step by step guide to installing your Virgin Media broadband and Hub 3. Virgin Pure. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is. If you receive a charge, it would commonly relate to things such as activation or setup. Virgin Mobile Saudi Arabia. If you choose another Netflix plan, you’ll only have. 59pm on the date initially confirmed in writing with that customer. Options. Hi I have been trying for some time to upgrade to 360, the first time involved 2 engineers visits have img both boxes changed and being left two remotes. Broadband speed boost: Virgin Media broadband speed boost to the next available level (if you don’t already have the fastest speeds in your area) Double data: Double data on. Find out how to set up your Virgin Media broadband. Available to new or returning Netflix customers only who join Netflix after activation of Virgin Media cable services. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. iPhone 13 / ios 15. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media Cons. And you would be right in your assessment for compensation, in fact 8th Oct. Just press Home on the remote and then click to the left on the Search. Got my bill but see that I have been charged the £35 fee. VM BB TV Landline. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. Plug into the Virgin Media wall socket. Virgin Active South Africa. on ‎05-12-2022 19:50. Help is available 24/7 online and over the phone. Find Virgin Media contact numbers, as well as how to make a Virgin Media complaint and get compensation. I have been trying to activate it via my virign media through the entertainment services but it's not working. If you have a Virgin TV 360 box or Stream from Virgin Media, there are four ways to navigate to the Netflix app: 1. Please read through these terms carefully. My contract says the speeds start today, my online account still shows M250 but the change my package page is showing that I have Gig1 Fibre Broadband. Get the right SIM Card. No setup fee is available on all bundles, broadband & phone, and broadband only packages. C. Select Request a PIN. average download speed. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Regards, Kain. 25; 0; 14; Superwoman2. In your pack, you’ll find 3 SIMS in different sizes – Standard, Micro and Nano. Find your nearest Virgin Media Store. Simply follow the steps below and you’ll be connected to our network in no time. QuickStart, set up and connections. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. Next-day technician service - If you have any issues, we’ll move fast to get you up and running again – just call us straight away. Virgin Media accepts no responsibility for personal online activity. First call 1765 for your area colour. Excludes Essential broadband customers from 10 November 2022. 99 for a new landline, but it’s free if you already have one. 5 Virgin Media customers can connect to a single modem at a time. Channels = 230+. Hi there. Although mobile broadband devices cannot make phone calls, they usually provide a stronger and better quality Internet connection than a smartphone. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Part 1 when you activate The Signal. The terms of Volt indicate I should wait at least 14 days until the data boost is applied to the broadband package. I ordered a speed upgrade last Thursday or Friday and still nothing as of today. Tuning in 345 ViewsVirgin Media TV help and support. Once you swap SIM, you might need to turn off and restart your phone. Quickstart Setup and Activation: 0345 454 1111: Monday to Friday 7am to 11pm Weekends 8am to. A further five days will be needed to connect your broadband. Requires activation. 2. Virgin TV customers can now access a host of popular shows and movies available exclusively on Paramount+ for £6. TVs across the UK are getting hyped for the arrival of Stream from Virgin Media. Recently upgraded my Broadband to 1Gb and was told the activation fee would be waived. Virgin Mobile Poland. F-Secure: Not available on BlackBerry. After the activation I have installed virgin media connect app but it is keep installing the hub 3 for long time and then failed with message “We can’t find your hub”. 1 iMessage initially recognised my ported number but now does not. What a mess this has been. Here's how to switch over: Check if your current phone is compatible with our network. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. Options. 3) reset hub to Factory Setting. Netflix activation. Allow the app to have your location and enable location services on your device. It is common for some problems to be reported throughout the day. No longer exists I was told. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. 2.