For example, if the former was selected but not the latter then only those email addresses to which an email had been sent would appear in the Collected addresses book. It is usually a mail returns bag or a plain flat-pack returns box. Rack up the points by flying with Virgin Atlantic. Step 3. * Call costs may vary. We would like to show you a description here but the site won’t allow us. , 18 months). • Register up to 5 devices. You can also play your part in protecting the environment by. Once you’ve signed in, select the Main menu and click on Email. You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies. Never too far from your next car. Get free delivery, or click and collect from your nearest O2 store. Experience everything entertainment has to offer with our incredible packages that combine epic TV, superfast broadband and our new Intelligent WiFi. I have tried to speak to customer service to get this resolved but I have no. Store employees then gather and prepare the products for pickup and notify the consumer when the order is ready. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. The click and collect process: 5 steps. They also help us to create content, advertise our products. Swap your SIM Need a little help swapping your SIM? Bring your phone, your letter and your new SIM to one of our stores and we’ll get you set up and ready to rock and roll. for 9 months then. Miss to main content Accessibility HelpSupercharge your world with Volt. 05-09-2022 10:53. Virgin Stream hub offering money-back for. , staff badge ID no. Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section. We would like to show you a description here but the site won’t allow us. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. Virgin Media Store Terms and Conditions. Have your parcel delivered to one of our thousands of stores across the UK open 7 days a week. Offer: Team Spirit for €15 a month while Virgin Media Broadband and/or TV, and at least 1 Free Spirit Unlimited plan, are active. 30pm in the evening saying they couldn't make it , so we don't really want to go. • Register up to 5 devices. Click the banner below. 0 Kudos Reply. TV 360 and home phone not currently available in 2022/23 network. E4 and Dave HD. If you choose the convenience of the click and collect service from your nearest Yodel store, we do not charge a delivery fee. We’ll notify you via e-mail when we’re done with. Save time and money with Real Canadian Superstore online. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Password. Mbps average. We also offer an option to deliver it to your car directly! Simply follow the following steps to enjoy this. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Find your nearest Virgin Media Store. These terms and conditions set out the agreement between: (1) you (“you” or “your”); and (2) Virgin Media Limited (“us”, “we” or “our” or “Virgin Media”) in relation to your access and use of Virgin Media Store (“Virgin Media Store”, “Store” or “Service”). To see further categories of personal information we collect, click here. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Browse our extensive Primark Womens, Kids, Baby and Nursery click and collect product offering on our website and add the items you wish to buy to your virtual basket. The do's and don'ts. Click and collect, also known as curbside pickup, is a relatively new method of selling products to customers where they place their order online and then collect it at a specific location. Step 2. Simply sign up via the Disney+ website, and you can log in on the box. Send the email to [email protected] Media Smart Home with Google Nest FAQs. The one-stop shop for all your entertainment needs just got easier. The Virgin Group is proud to launch its exciting new rewards club, Virgin Red, which will reward Virgin customers across the Virgin family. Virgin Media employs around 12,000 people directly in the UK and is part of. Added by experts and guaranteed to work. You can pre-order products from most shops at Heathrow, even if you don’t see them online. D01 C9W8. How do I return my old box. Covering every postcode in mainland UK, our Store to Door service is perfect for when you want to deliver your parcel direct to your customer. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it. Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. Step 3: Customers choose a specific date and time to receive the order (click and collect). If you require an alternative format bill, such as braille or audio, you will not be charged. I would like to change my delivery from a home delivery to a collect+ delivery. Sign in or register . Haggling's your secret weapon - and we've seen many negotiate £100s a year off their bill. Virgin Media said all users can now send and receive emails again but some still cannot access messages from before the disruption. That is 56 minutes notice of a possible pick up. by James Massoud. Virgin Media O2 is today announcing the UK’s fastest WiFi guarantee from a major broadband provider, promising customers minimum download speeds of 20Mbps in every room of their home or £100 credit back. Hi @Soothill. Weekend: Orders placed at the weekend will be delivered on Wednesday or Thursday. SHARE. Th. Are they still a Virginmedia customer, if not then that could be why the webmail isn't working as when a customer leaves there is a 90 days grace period to access emails and after that what could be happening is the delete process has started as webmail will be the first to go. We have a zero landfill policy, so the vast majority of phones we receive will be reused, repaired or recycled for parts. Volt benefits FAQs. The price you pay will always be equal to or often cheaper than the price you would pay by going direct to the provider. Advantages of offering click-and-collect. Faster order handling: It is easier to guarantee same-day or next-day delivery with click & collect. In the first variation of the Canada Post scam email, the content of the message reads: “ You missed your delivery! An agent of ours tried to ship a parcel to your address, the parcel returned to our address because we had the wrong address and phone number. You should receive a text with a 2 hour time scale of when the collection should take place - I've emphased should as there have been a few recent posts where the. Tens of thousands of UK Virgin Media customers were unable to access the internet or make calls on Tuesday morning after its broadband and telephone services temporarily went down. 99. Here you’ll find all the help you need for Virgin Media related problems and issues. Complete your order. Changing yours virgin print or pure mobile direct debit details has never been light. Find the closest Collect+ location or courier to you by using our store finder. co. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. 2 billion. 5Mbps), based on Ofcom UK Home Broadband Performance report ( here – pg 4), measurement period September 2022. Everyone can join, it’s free and your points last forever. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Email us at dpo@virginmedia. • Download stuff to watch offline. Feb 22, 2022. Which items would you like us to collect? Need urgent next day delivery using Special Delivery Guaranteed? We add a working day to our aims and guarantees with Parcel Collect. We’ll then give you an electronic delivery note to sign. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. reg number. Book a collection slot at your preferred store and your shopping will be waiting for you in temperature-controlled storage. Virgin Media and gaming. We would like to show you a description here but the site won’t allow us. To do this, you’ll need to wait until you receive your tracking email. Free delivery. Excludes broadband faults and broadband network outages. Plus, you get at least 10% credit back on selected entertainment. The data reveals that in. This Acceptable Use Policy (hereinafter referred to as “Policy or “User Policy”) sets out how “the Services” (defined as “any broadband internet or related services that you have ordered, currently use, and/or any new or additional services which you may use in the future”) provided by Virgin Media. There is no CollectPlus within walking distance for me and I no longer have any other form of transport. Available to Virgin Media residential broadband customers on M50 broadband or faster. AFAICS there is no gesture to resize column widths from iPad. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. 2. We would like to show you a description here but the site won’t allow us. Click and collect – meaning. 1 cables), and is at this stage still somewhat half-baked. If you explain what the problem/issue is then the Forum Team may be able to help although they can't process regrades or cancellations. Virgin Media is set to dominate the UK market for providing connections to 5G mobile masts after signing up phone company Three to use its network. These give our customers exclusive benefits for being with both Virgin Media and O2. Suitable for Up to 6. 013) per point, but the program periodically runs bonus promotions. Whether you have a fault with your service that needs fixing, or you’re just having Virgin Media installed, we’ll send you one of our engineers at no extra cost*. Once you have signed into your My Virgin Media account: Click on Account Settings then Account Details. Click & Collect. Our experts are ready to help you swap your SIM We've got loads in store for you. Just press Home on the remote and then click to the left on the Search. Hi, Similar issue. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. That is 56 minutes notice of a possible pick up. And earn more with the things you buy anyway. Apologies for any inconvenience. My sister left Virgin Media in January 2023. For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. Confusing pixilation problem across multiple tivos in Virgin Media: TiVo® service Saturday; Pixelated channels - tried all suggestions in Virgin Media: TiVo® service 2 weeks ago; Black Friday Sky Cinema HD Offer - TIVO Box in. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Book a home visit. Working hard to help connect the nation, shop our offers and order online. Thanks,Sign in to My Virgin Media a. Is it easy to cancel Virgin Media? Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. 1. Postal returns – look for your free returns label included in your packaging (or we can send you a new one). com. QuickStart, set up and connections. Unlike other wifi hotspots, O2 Wifi is free to use and available to users on all networks. • Download stuff to watch offline. Flying Club members get even more. 2. 1) We look after your data. It’s free to sign up and has many features. You will then be able to arrange a collection time and date that best suits you. Date of experience: 29 April 2022 1 ACCEPTED SOLUTION. Use your Virgin Media O2 ID. We're excited to announce our new entertainment service - Stream. Black PVC Sheathed Cable. Click & Collect. Kindly expect this to arrive shortly and respond directly when you can! Many thankson 19-10-2021 15:13. Fill in the form below and a member of our team will contact you to arrange a suitable time to pay you a visit. Virgin Media also offers a recycling scheme. The team can then check to see if it would be cheaper for you or not if this service is removed. Don’t try to cope on your own when you’re struggling with debt. You may also wish to ring us on 0345 454 1111, and our team may be able to set up an appointment to pick up the equipment. 27/08/10 - 15:10 #5. With our own in-house transport division, we have full control over the movement of all our cars,. You can text VM on 0753 305 1809 or speak to the team on WhatsApp on 0730 532 7112 but phone calls take priority and these methods can take 4 to 6 hours, actually probably taking longer at present due to the price increase emails. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. Set one up at virginmediastore. If your speed still hasn’t improved with one WiFi pod,. £30 an appointment – If you can get QuickStart but choose not to. Go to solution. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. Virgin Media O2 has shared some top tips to help people avoid falling for scams. If you have M50 - M500 Fibre Broadband (without Volt), you can add our WiFi guarantee with WiFi Max for £8 a month, and you’ll also receive the first WiFi Pod. Velour Wide Leg Pyjama Bottoms. That’s the fastest WiFi guarantee of any major provider. Hi You can use both of the following links to find your nearest Collect Plus store (for some reason they list different stores) - 5093230. With a Virgin TV V6 box or a TiVo box, you can buy shows through your TV – just go to On Demand > Movies > Virgin Media Store. Shop online & pick up in-store. The app’s available to all Virgin Media Broadband customers. With signed for options available and £50 cover as standard, your parcel delivery is guaranteed to delight your recipient at their doorstep. All you have to do is select the item (s) you are after and add them to your shopping bag. Fibre broadband. Cables and connectors for various use. Huzzah! To those who thought it might be a scam I was worried too, but the collection has been logged on my virgin media account and a receipt emailed from a legitimate virgin email address so it all looks legit. Guidelines vary based on the circumstances of your termination and state law. Select Collect+ as your delivery location and search for BS1 3BX then choose Cabot Circus. Check new Virgin Media discount codes at DealVoucherz. Choose an available collection time. No bank. It'll usually be delivered to your home the next working day, but please. We would like to show you a description here but the site won’t allow us. To achieve this the wine specialist is working with InPost which operates 1000 secure automated parcel lockers around the UK. From Coronation Street and Emmerdale to the very best in home. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. You can actually return the equipment yourself rather than wait for the doorstep collection. As they browse on their laptop or mobile device, the customer adds items to their cart. How does Deliver to Yodel Store Click & Collect work? When you are ordering items online with a retailer, if they offer Deliver to Yodel Store it will be shown in the online flow, please choose the Yodel Store of your choice and let us do the rest. 26 billion collected in FY 06/07; (3) Oversee property. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. You can also cancel your order by SMS. I wasn't aware that I had to return old equipment and I just binned them when I stopped using them except the V+ Box which I sold because I bought it from Virgin Media for £49 so that. Click on the brands below or scroll down to the handy brand finder. Flexible delivery & returns via our store network. Check out our phones and plans Been with the same handset and plan for a while?Where a customer agrees to self-install their Virgin Media service, the required equipment will be sent to their home, unless an alternative delivery address, Click-and-Collect or Retail store collection is chosen. The great selection of Virgin Media Coupons & Discount Codes will help save up tp 65%. Select ‘Pickup’ Use the ‘Pickup’ option at the checkout and choose your preferred pickup location. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. Film channels like TCM, TCM HD, Film4 HD, Movies24 and Movies 24 +1. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. Click and collect; Perks O2 Extras; Volt; Priority tickets and offers; Perks at O2 venues; Pay As You Go Rewards; Services. As the controller of your information, Virgin Media is here to answer any queries about your data via our Data Protection Officer. Put your desired items in your online shopping cart. 2. Once the system processes the return, the reminders will stop. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. That’s why we include free delivery with all orders at no extra cost and let you pick a day that suits you to receive your new phone. The great selection of Virgin Media Coupons & Discount Codes will help save up tp 65%. A rep from Virgin Media has today arrived at my front door with no prior warning asking to come in and collect old equipment. You have arranged to pick up your equipment on three occasions. Hi Daniel. Up to 100Mbps. And finally, if. co. The last one was today 17th July 2023, when you emailed me at at 08:06 this morning to inform her the equipment would be picked up today. * Call costs may vary. Aluminium Foil Screen. New customers – sim only. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. Virgin Media was founded in 2006. 65 REPLIES 65. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. Peel off this label sticker and place. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Enter a town or postcode to find your nearest store: It’s easy to Click & Collect your Virgin Media order with Yodel. Where a customer agrees to self-install their Virgin Media service, the required equipment will be sent to their home, unless an alternative delivery address, Click-and-Collect or Retail store collection is chosen. Other channels like Alibi, W, Syfy and much more. Monday-Friday. Hi, Similar issue. Keep the community welcoming for. Are they still a Virginmedia customer, if not then that could be why the webmail isn't working as when a customer leaves there is a 90 days grace period to access emails and after that what could be happening is the delete process has started as webmail will be the first to go. Step 1: Customers place an order online through the retailer’s website or mobile app. Hi Steve, You don't need to return the equipment in the original packaging, a sealed bag will be fine. + Virgin Phone line for £17. Here you’ll find all the help you need for Virgin Media related problems and issues. The jurisdiction-specific information the TINs is split into a section for individuals and a section for. Thank you for posting on our community forum! If you check the link here and read page 26-29 you can view all information available on the Virgin Media Text system 🙂. PAGE 1 OF 2. Virgin Media Click and Collect - Top pick of Virgin Media Coupons this February 2023! It will be greatly helpful for your next shopping on Virgin Media. Now, customers can manage all their accounts – for broadband, TV, home phone and mobile – all in one place wherever and whenever you like. Click here Register now. The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcham and surrounding areas. Experience everything entertainment has to offer with our incredible packages that combine epic TV, superfast broadband and our new Intelligent WiFi. Key Takeaways. To run the scan, simply connect to your Hub. Disabled access. It would be best to pop the retentions team a call on 0345 454 1111 or 150 from any Virgin phone and use options 1-4-2. Point made. All consumers have to do is stop by the retailer’s specified pick-up location, show proof of. To accept cookies continue browsing as normal. Section 1: About This Policy. Alternatively, you can take the kit to your local O2 store or your local recycling centre. Premium rate services. The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali. Get Broadband and TV from Virgin Media for just €50 with no activation fee. May I ask if you've been able to return the equipment? For more information on this, please read here. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the. Shop online with over 90 brands and have your items delivered to your local store. Scroll down and click on create new label. If you’ve received a message about an unexpected parcel, or a text about a ‘£400 energy rebate payment’ that will be in your bank in minutes, chances are it’s a scam. We’ll notify you via e-mail when we’re done with instructions on how to make your. You usually have the option of paying 0. Step 2: Customers can choose a pick-up store for their convenience. Step 3 - Label the box – a letter came with the QuickStart kit: peel the sticker off (or create a new pre-paid label and slap it over the original address label on the box. By post: Complaints, Virgin Media, Sunderland,SR43 4AA. Help and support. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. £49 a month. Use your Virgin Media O2 ID. Virgin Media Gig1 Fibre Broadband (avg upload speed 52Mbps) vs UK 24-hour average upload speed (9. If you’re a Virgin Mobile customer, dial 789 from your Virgin Mobile phone, or 0345 6000 789* from any other phone. To be able to receive an E-bill, you need to provide us with a valid e-mail address. If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it. Drop us an email at the relevant address above with your business name and company. One user, a retired IT professional, told the BBC he wasn't "100. Leave it off for about 10 seconds. Hi, I’ve got a delivery scheduled for next week but I know I won’t be in when it arrives. Step 3 - Label the box – a letter came with the QuickStart kit: peel the sticker off (or create a new pre-paid label and slap it over the original address label on the box. . You can browse the ranges and checkout online, choose your preferred collection day for free and then collect from a dedicated collection point at your nominated store. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home. This only works for emails from that date. Click Mark as Helpful Answer or use Kudos to say thanks. g. Inspired by a true story, there’s plenty of emotional moments amongst the laughs, but it’s the chemistry between the dynamic duo at the core of the. Plot. This means that they’ll be able to browse the internet for products, select the most relevant one for their needs and then. If you have kit we want back we'll drop you a letter to let you know 5 working days after your services change or disconnect. Step 1. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Here are some of them: 1. If the equipment was collected then it can take around 7 days or so to be processed on to the account. Quickstart is the quickest and easiest way to setup our services. Shop for fresh produce, meat, bakery, pantry, and more from the comfort of your home. I’ve been incorrectly called c20 time from various numbers most recently 0800 183 6411. Choose from 13 valid Virgin Media voucher codes - hand tested in November 2023. 1. You may have attempted to collect the parcel before it has. To accept cookies continue browsing as normal. It’s easy to add ‘local pickup’ as a shipping and delivery option in your eCommerce platform (just check in with your provider if you need help). Enter your details including your Account number, Name, Email Address, Mobile Number, and Delivery Address. ieStep 1: Customers place an order online through the retailer’s website or mobile app. Although this question has appeared before the answers vary and I need definitive advice. . Since choosing Qualtrics, it’s been able to use the insights to help optimise customer. You have arranged to pick up your equipment on three occasions. Bryan Cranston and Kevin Hart take centre stage in this culture clash comedy, when a paralysed billionaire befriends an ex-con. Virgin Media Click and Collect - Top pick of Virgin Media Coupons this February 2023! It will be greatly helpful for your next shopping on Virgin Media. Choose date. Go to Account settings, then Account details b. The agent said to use the virgin media connect app which I have and recommends a pod which i cannot order from the app. Peace of mind when you order your device or SIM. • Scroll through everything you’ve bought in ‘My Library’. Subscribe for everything Virgin Media, so we can keep you up to date and connected to the people and things you love #SeeWhatYouCanDoVisit us in store. 19 Inc Vat. If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it. As the kit we provide is part of your Virgin Media services and remains our property, we may ask you to return it if you disconnect or change your services. £16. See where this Helpful Answer was posted. Email address. £8p/m extra or included with Gig1 or Volt. Leave it off for about 10 seconds. I've had a new 360 box. Step 2: Label your package. We would like to show you a description here but the site won’t allow us. You can now fill your cart with your selected products, and choose to collect it conveniently from your chosen store. Virgin Media’s “Automatic Compensation Scheme” means the Industryvoluntary Code of Practice for an automatic compensation scheme, approved and published by Ofcom on 10 November 2017. • Watch up to 100 live TV channels including TNT Sport, Sky Cinema, GOLD and Sky Showcase, depending on your package. Delivery dates are subject to availability and could take over 30 days in busy periods. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. If you choose to receive a paper version of your bill, you will normally be charged a paper bill fee. Everyone has a point to make with Virgin Red. The Collect+ Send service is in partnership with Parcel2Go. then you will not be able to use this flow. Once set up, your customer simply chooses the option while going through the check-out and picks the closest available location for delivery. Customers can return. Click and collect; Perks O2 Extras; Volt; Priority tickets and offers; Perks at O2 venues; Pay As You Go Rewards; Services. See your balance and make quick payments. Subscribe for everything Virgin Media, so we can keep you up to date and connected to the people and things you love #. Delivery of your equipment to store via Click & Collect is free. on 31-01-2023 17:59. Calling all gamers, livestreamers, Twitchers, couch contenders and pro players. Learn more. Go to solution. 5 billion and more than 10 million tax filings annually; (2) Enforce child support law on behalf of about 1,025,000 children with $1. Team Spirit can be cancelled at any time by providing 30 days’ notice. We will let you know when your parcel is delivered to your chosen Yodel Store and ready to. We can answer any questions about our services, how they may be installed and what the best package for you could look like - and there's absolutely no obligation to buy. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks. Home Phone. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Read our cookies policy for more information. If we do, we’ll either text or email you (from [email protected]. If you log into your Virgin Media webmail account, don't you just enable auto forward and provide the recipient email address. You should receive an sms from the tech to advise they are on their way within an hour or two of their anticipated arrival. 4 Examples of how and why we use Virgin Red member information Free Virgin Media Hub 5 Wi-Fi router. Then enter your email address, and click on email me my new label and follow the instructions. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi. Stripped Bare Wire. Shop online and in-store at 15 locations nationwide. What is Click and Collect? We’re trialling Click and Collect in 57 stores across the North West of England, Yorkshire, North Wales and London. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. With a Virgin TV V6 box or a TiVo box, you can buy shows through your TV – just go to On Demand > Movies > Virgin Media Store.