Liquor compliance enquiries [email protected]. Hours : Monday – Friday | 8:00am – 4:00pm Brisbane timeNew responsible service of gaming (RSG) refresher training requirements have commenced. Black Rhino Group maintains that the responsible service of alcohol is a shared accountability amongst both venue and patron. All courses offered by Galaxy Training Australia are 100% Online. About Provide Responsible Service of Gambling - QLD: SITHGAM001 This unit describes the performance outcomes, skills, and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling. We take pride in giving you the information you need to do your job effectively and in the best interests of your customers. Responsible gambling services must be provided wherever gambling activities are. The holder of a liquor licence (the licensee) must appoint a person to be the approved manager to supervise and manage the premises as required under section 100(2) of the Liquor Control Act 1988 (the Act). Responsible Service of Gambling - Valid for work in: QLD, WA, NT. TIME SPENT GAMBLING Intensive, repetitive and extended gambling play is not encouraged. VALID IN: SA, WA, NT, QLD. Emails are responded to within 1-2 business days from the time received. Maintaining a safe environment in and around licensed venues. Time 8:30 am - 6:00 pm. To work in certain roles in the liquor and gaming industries in NSW, you need an RSA/RCG competency card. In Victoria, the SITHFAB021 provides responsible service of alcohol RSA. We have stronger powers and a sharper purpose to ensure integrity, safety and fairness for all. Initiatives to reduce gambling harm Queensland’s four-year Gambling Harm Minimisation Plan is delivering a number of initiatives to help the sector to reduce harm. Student Flyer: ( Download here) BUNDLE – Combine this course with SITHGAM022 Provide responsible gambling services for $40, saving $10! PURCHASE QLD COURSE NOW - $25. RSA training provides licensees, liquor-serving staff and security employees with knowledge and awareness about the responsible service and consumption of liquor in premises where liquor is sold. Please note: our RSA is valid for people who will be working in Queensland only! RSA course. participation in gambling. Element. SITHGAM022 Provide Responsible Gambling Services (RSG) This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment (RSG) and to provide responsible gambling services, and information to customers who require assistance with their problem gambling. Tell your patrons what you expect of them while at your licensed premises. This page contains a range of learning resources, course materials and tools suitable for students, training providers and people working in the NSW liquor and gaming industry, including links to relevant legislation and guidelines. SITHFAB021 Provide Responsible Service of Alcohol. The Office of Liquor and Gaming Regulation in Queensland requires that staff involved with the provision of gambling services must hold a valid RSG certificate within three months of starting their employment in that role. Add the COVID-Safe Hygiene Marshal Course. $ 25. penalties for not complying with gaming legislation. Read the Commissioner's liquor guidelines to understand your obligations under relevant legislation in Queensland, including the Liquor Act 1992 . CITY EAST QLD 4002; In person Pay by cash, cheque, money order or credit card (Visa or Mastercard only) during the hours 8. Please complete this short pre-enrolment questionnaire to ensure this ITS course will provide you with the best opportunity for a positive vocational outcome of working in the hospitality industry. Barista Basics – Non Accredited. She looks like a sweet, conservative type with her short blonde hair, pearl earrings, long floral. It is useful, easy, much cheaper when face-to-face training and fully accredited. Capture a glimpse of utopia in this futuristic diamond-shaped slot. Download gambling-related exclusion forms. The patron can only make 1 application in any 12-month period. The mystery shopper program will assess RSA practices, including supplying alcohol to unduly intoxicated patrons and allowing the irresponsible use of alcohol. SITHFAB002 Provide responsible service of alcohol. Search jobs 3. 1. Earn your responsible alcohols server certificate, or food safety certificate!Responsible Service of Alcohol Valid in QLD, WA, SA, NET, ACT, TAS. It's a great refresher for licensees and staff to ensure you are following the law at your venue. [Animation] A young man is in a gaming venue. Our Online RSA Course is super-fast and easy to use. . 12 Consent of the person. In this guide, you'll learn which gambling compliance signage must be displayed in your venue,. au. Duration: 2 days (Thur, Frid) Time: 8:30 am – 4:30 pm. In Victoria, the SITHFAB021 provides responsible service of alcohol RSA. Queensland responsible gambling resource manual: RacingFreecall 1800 634 541 (WA country callers only) Email rgl@dlgsc. Penalty. BUNDLE – Combine this course with SITHGAM022 Provide responsible gambling services for $40, saving $10! PURCHASE QLD COURSE NOW - $25. In your role as Customer Liaison Officer (CLO), you are responsible for your venue’s compliance with the gambling Code of Practice, as well as supporting problem gamblers and managing exclusions. poster, takeaway card, drink coaster and LCD screen image. To serve and sell alcohol in Queensland, you are legally required to have successfully completed the unit SITHFAB021 – Provide Responsible Service of Alcohol (RSA) course. (Gambling providers must then complete either form 3F (revocation notice) or form 3J (refusal). You need to complete the nationally accredited Provide responsible service of alcohol (SITHFAB021) course with a registered RTO approved by LCV. 1. emailing a liquor-related complaint to liquorcompliance@justice. This newsletter contains the latest information relevant to Queensland's liquor and gaming industries. Gambling Help. be based on fact. The responsible service of alcohol (RSA) and the provision of safe environments by liquor ONLINE TRAINING. Queensland RSA and RSG courses Australian Hospitality Institute. Comprehensive responsible gambling staff training and refresher training procedures have been developed and, in Australia, a nationally specified competency unit SITHGAM022 - Provide Responsible Gambling Services is. This RSA RCG course is delivered by TCP Training with certificates issued by TCP Training. We. Please indicate your. A corporation that holds a liquor licence must appoint an Approved manager in order to operate. Unit code & name. The Gaming Nominee training course includes the CLO training. Get Started. 45. Last reviewed: 27 Jul 2022. Underage drinking; Standard drink guidelines and preventing intoxication. Find the answers to your questions here. $35. We are a nationally accredited Registered Training Organisation (RTO. Responsible Service of Alcohol. The focus of RCG is much broader than problem. licensed takeaway liquor providers that offer online/phone sales and deliveries in NSW. Welcome to RSA ( Responsible Alcohol Service) Online Guide!Your best online guide beyond RSA certification. Venues must also ensure that gaming does not dominate external signage and marketing or promotional activities. Sell or serve alcohol responsibly. RSG Queensland Online Course – SITHGAM022 – Provide Responsible Service of Gambling Queensland Online Course – OLGR Approved. You can stop and resume at any time 24/7. If you are involved in the sale, service or supply of alcohol in the Northern Territory (NT), you must have a responsible service of alcohol (RSA) certificate. This course is for participants wishing to gain employment in the QLD hospitality industry where service or selling of alcohol is required. Was this information helpful? The department is responsible for regulating and maintaining the integrity of lawful racing, gambling and liquor activities for Western Australians to participate in. We have developed in-venue gambling signage that. It is designed to work on all devices. $19. Free Fruit Machines. gov. Alcohol advertising and promotions. Centre for Training is a ASQA (Australian Skills Quality Authority) approved registered training organisation. $12,384 for any other person. Responsible Service Of Alcohol And Gambling Qld Online : Sugar High. In order to work in all states you only need to complete the NSW RSA and the VIC RSA. edu. RCG/RSG Course. [Narrator] This is Simon. PO Box 3496 Bracken Ridge, QLD 4017 Telephone:. Compliance actions Use the current responsible gambling signage, e. The law does not specify how the water is to be provided. Online Training Business DashboardGambling Help Online is a 24 hour, 7 day a week online service that offers crisis counselling, information and referrals for people who gamble, their families, and their friends. Learn about responsible service of gaming (RSG) and gaming nominee training, and take the RSG refresher courses and quizzes to test your knowledge. Download our 'Follow the law' posters and LCD images. poster, takeaway card, drink coaster and LCD screen image. Form 3E—application to revoke exclusion direction. The benefits of having a liquor accord in your area include: minimising alcohol and drug-related violence, antisocial behaviour and crime in and around licensed premises. . refused service of alcohol, will not be permitted to gamble and may be asked to leave the premises. Follow the principles of responsible service of alcohol 1. If you've already completed your RSG training, you can take these short online courses and quizzes to test your knowledge. Find all the cheapest RSA courses online in Australia 2. Where appropriate, request and obtain acceptable proof of age prior to sale or service. We achieve this by adhering to the following ethical principles. Enrol Now. $ 31. It’s required for individuals working in roles involving the sale, supply, or. Responsible Service of Alcohol - Valid for work in: NSW, ACT, NT, QLD, SA,. Venues must also ensure that gaming does not dominate external signage and marketing or promotional activities. Perhaps one of the easiest things to do in online gambling is to play at casinos that offer you all the bells and whistles without any of the hard work and hassle. Learn more from our penalties for irresponsible service of alcohol guide. 2 Available on request Information is displayed in a prominent location to alert customers that the following information is. Assist customers to drink within appropriate limits. To sell, serve or supply alcohol in NSW, you must complete an RSA training course provided by an approved training provider. Behind the bar RSA training videos Learn how to refuse service to unduly intoxicated patrons with these interactive training videos that show depictions of real-life scenarios. You will learn the legal requirements for the sale or service of alcohol, assess alcohol affected customers, and. If you don't have valid evidence that you've completed the RSA training required for working in a licensed premises, you could be fined. The course is also compliant with Victorian Commission for Gambling and Liquor Regulation Online RSA course requirements. Responsible Service of Alcohol - Valid for work in: VIC, ACT, NT, QLD, SA, TAS, WA. $59 save $10. Responsible Service Of Alcohol And Gambling Qld Online Application. If you have been issued with an Interim Certificate or Competency Card in the last five years, DO NOT enrol in this. Start Free Try-Then-Buy Risk Free & Pay Only When Satisfied. The course is valid in QLD, ACT, WA, NT and VIC*. 00pm (AEST), excluding national and Queensland public holidays. 1. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS, WA. What this website can do for you: 1. au. Resources for wagering licensees Compliance forms. Responsible Service of Alcohol - Valid for work in: ACT, NT, QLD, SA, TAS, WA. Learn more about RSA training. SITHGAM022 Provide Responsible Gambling Services. This will be up to your own discretion. Keypass identity card) foreign driver licence. Early drinking is related to increased alcohol consumption in adolescence and young adulthood. Gaming regulation. Training can be done online or in a classroom. 00. Licensee Training;Inside Liquor and Gaming (previously called the 'Responsible Service Newsletter') is the monthly e-newsletter of the Office of Liquor and Gaming Regulation (OLGR). Black Rhino Group maintains that the responsible service of alcohol is a shared accountability amongst both venue and patron. Application of the Unit. . 1. SITHFAB021 | Cost $49. You must maintain a safe environment for patrons and staff of your venue and promote the responsible use of. 00 (no hidden costs) Unit Name:- Responsible Service of Gambling. Serve alcohol responsibly. preventing under-age drinking. A person who has a liquor licence is called a licensee. Advertising of this. SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite. Module 1 can be done online and must be completed within one month of starting work in a gaming venue. If there are exempt minors (as defined in the minors and the responsible service of alcohol refresher) on the premises ensure all staff are alerted to their presence. g. Essential online course for anyone performing gambling tasks in a hospitality workplace. No download casino offer players the chance to play the same online gambling games on a browser without having to download any software or apps. Module 3 –refresher online module (2-3 hours learning online); Module 4 – the refresher face-to-face module (delivered via video-conferencing, or in gaming venues). This course provides a nationally. Use the interactive map to find information about liquor accords near you. From 1 December 2021, Responsible Supply of Alcohol Training (RSAT) and the L&GNSW online RSAT assessment is required for anyone making same day alcohol deliveries to the public in NSW. 1. This includes the Nationally Accredited units such as SITHFAB021 Provide responsible service of alcohol, SITHGAM022 Provide responsible gambling services, SITXFSA005 Use hygienic practices for food safety, SITXFSA006 Participate in safe food handling practices and our First Aid units of competency. Mandatory signage was updated on 21 July 2023. Responsible service of gambling (RSG) refresher courses. Gaming guideline G01: Gaming machine site licences and increases. Use the interactive map to find information about liquor accords near you. . near cash out facilities which service gambling areas. Gaming compliance enquiries gamingcompliance@justice. Other . Representatives from our management team attend regular Clubs Queensland meetings. Through the Gambling Community Benefit Fund, Queensland not-for-profit community groups can apply for grants between $500 and $35,000 (including GST). 4. RSG + RSA + COVID Safety. Please indicate your. Get directions. The following superseded nationally accredited Responsible Service of Alcohol courses are also accepted by the licensing authority:SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. The RSA (Responsible Service of Alcohol) is a certificate showing that you know the regulations concerning alcohol consumption in Australia. The following RTOs. Support for gambling problems 24/7. 1 Identify the provisions of relevant state or territory legislation, licensing. Player information and gambling signage. Level 1 Food Safety Online Course. Express Online Training has been approved by the Tasmanian Government Department of Treasury and Finance to deliver their accredited Responsible Conduct of Gambling (RCG) and Responsible Service of Alcohol (RSA) courses. RMLV – 20th December – Gold Coast. However, studies investigating causation are needed before policy. Please complete this short pre-enrolment questionnaire to ensure this ITS course will provide you with the best opportunity for a positive vocational outcome of working in the hospitality industry. Connect. Our online courses are designed to be self-paced and cover a wide range of personal and professional development topics for the hospitality, health, and business management industries. The RSA online training course covers the national accredited unit of competency SITHFAB002 Provide responsible service of alcohol that provides comprehensive. Must be a National SITHFAB201 or SITHFAB021 course, the RTO must meet the AQTF in relation to continuing registration, it must be customised for the State, and RTO’s must have measures in place to verify the ID of the student and that it is them doing the course. Where the licensee appoints a person to be the approved manager, that person then represents the licensee and. This checklist is for liquor and gaming licensees and permit-holders. Location: ETC Southport, Qld. If poker involving gambling is played outside of a licensed casino,. Responsible Service of Alcohol - SITHFAB021 - VIC ONLINE - $44. Find out about to Self-sufficient Liquor & Gaming Authority’s role. This includes how we contribute to safe and more responsible liquor and gambling environments that minimise alcohol and gambling harm, build community confidence and support industry. 7/51 Brighton Road Sandgate QLD Telephone 61 7 3269 5005 atiaustralia. 3 The survey fi ndings improve understanding of gambling-related harm and inform responsible gambling policies and. We are committed to serving our patrons in professional and responsible manner, complying with all applicable regulations as directed by the VCGLR and adhering to all endorsed Liquor Service Codes of Practice. permitting an unlawful sport or game to be played on the licensed premises. Electronic gaming machines Responsible Service of Gambling Educate Resources. Responsible Service of Alcohol; Queensland; New South Wales;. Low Cost. 50. Online alcoholic seller server educational to obtain a barteder site. The Customer Liaison Officer course expands on SITHGAM201 Provide Responsible. 8 out of 5 . The ID document must be current and include a photo of the person and their date of birth. Outside Sydney Phone: 1300 661205. Page reviewed 16 October 2023. Postal address: GPO 1988, Melbourne, Victoria, 3001. When you complete the course you will be given a RSA Certificate of Completion. Gambling harm minimisation plan for Queensland 2021–25. As a licensee, you and your employees have a legal responsibility to: prevent minors from entering your licensed premises (except in some circumstances explained in this guide) refuse to sell alcohol to minors or allow liquor to be consumed by minors. SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. please visit our Queensland (QLD) Online RSA training page. operate an ID scanner. Responsible Conduct of Gambling Policy . Combined Mining Supervisor (G1, G8, G9) & G2 (RIIRIS402E) ONLINE course – $750; Queensland Commissioner for Declarations (10793NAT) – $200; Queensland Justice of the Peace (10794NAT) – $295; Responsible Service of Alcohol (RSA) (SITHFAB021) – QLD – $25; Provide Responsible Gambling Services (RSG) (SITHGAM022) – QLD – $25Click through to our online store and begin your Responsible Service of Gambling (RSG) training immediately. Compliance actions Use the current responsible gambling signage, e. . The nationally accredited SITHFAB021 - Provide Responsible service of alcohol (RSA) is manadatory for all other bar staff engaged in the sale, supply or service of liquor at a licensed premises, Staff engaged in the sale, supply or service of liquor have 28 days from the date they commence employment/volunteer in that capacity to complete the. For example: an 18-year-old adult with a 17-year-old spouse, partner or sibling, would not be making parental decisions on the minor's behalf. The course is also compliant with Victorian Commission for Gambling and Liquor Regulation Online RSA course requirements. Student Flyer: ( Download here) BUNDLE – Combine this course with SITHGAM022 Provide responsible gambling services for $40, saving $10! PURCHASE QLD COURSE NOW - $25. Subscribe to the Liquor and Gaming. 13 Responsible gambling messages. Responsible Service of Gaming (RSG) Self-Excluded . Gaming guideline G02: Gaming community impact statement. a 20-year-old adult with a 10-year-old brother or sister may be a responsible adult. use of strategies to indicate the passage of time. follow organisational policies and procedures for implementing the following responsible gambling practices: provision and appropriate placement of signage, advertising and promotional materials and activities. We achieve this by adhering to the following ethical principles. It's a great refresher for licensees and staff to ensure you are following the law at your venue. Valid in QLD, NT, WA. You progress is automatically saved and you can switch devices. If you fail to properly check ID for proof of age and an offence involving a minor happens on your premises you may be liable for penalties. Keno employee. SITHFAB021 + SITHGAM022 Latest Units. Start Free Now!Responsible Service of Alcohol (RSA) training is the foundation that qualifies you to sell, serve or supply liquor. Responsibly assist customers to drink within appropriate limits. The responsible gambling team is accountable for the maintenance and continuous improvement of responsible gambling practices. Hospitality, tourism and sport. Responsible Conduct of Gambling (RCG) Responsible Service of Alcohol (RSA) Intervention: There is no legal requirement in NSW for staff to intervene if a patron is showing signs of problem. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues such as hotels, motels, clubs, pubs and casinos. 78% reported these problems as moderate or severe. au 8 Pikki Street Maroochydore Qld 4558. Equipment & Physical Resources. Customer Liaison Officers. Unit Facts: Average time to complete unit:- 2 to 3 hours. Often people with gambling problems have other. If you want to work in the sale, service or supply of alcohol in Queensland, you MUST have a valid. au. Online RMLV – 13th December 2023. From 1 November 2020 all RTOs conducting RSA training must be approved by the Commissioner. For directions, transport and parking information, please visit the Sydney Training Locations. g. Queensland-The Nationally accredited online training certificate can be taken in. Responsible service of gambling (RSG) training Responsible service of gambling (RSG) training It is mandatory for certain people involved in Queensland's liquor and gaming industries to have the appropriate certification in the responsible service of gambling (RSG). You can use the online portal to apply for the following licence types: approved controller (new and renewal). Our RSA Queensland course is delivered completely online. Responsible Service of Gambling - Valid for work in: QLD, WA, NT. SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. $185 save $10. Initiatives to reduce gambling harm Queensland’s four-year Gambling Harm Minimisation Plan is delivering a number of initiatives to help the sector to reduce harm. $65 save $14. 1300 776 728 hia. The ID must be current and have a photograph of the person and their date of birth. Open Hours. High stakes responsible service of gambling (RSG) training videos. There are no prerequisites and no prior alcohol service experience or knowledge is required. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling services, and information to customers. Unit code & name. edu. gov. Gambling providers across Queensland support the 'When gambling took over…' campaign. Sunday : 10:00am - 2:00am. RSA RSG Bundle. Craig Darren. RSG refresher training . The Office of Liquor and Gaming Regulation (OLGR) works closely with Queensland's liquor industry to develop campaigns that: promote the responsible. Responsible service of alcohol (RSA) refresher courses. The required certification in Queensland is a Statement of Attainment, issued on completion of the national training package competency Provide Responsible Gambling Services. It also depends on your knowledge, experience and computer skills. - Pass easier, faster and with less stress. Poker. Courses. Application, licensing and other fees for an interactive gambling licence include (as at 1 July 2022): application fee. for ensuring Queensland has safe and responsible liquor and gambling industries. Phone: 1300 776 728 Fax: (07) 3899 1160 Email: [email protected] appropriate, request and obtain acceptable proof of age prior to sale or service. A pre-mixed beverage must be within both of these limits to be served after midnight. Unit Code:- SITHGAM201. appears to have been tampered with; is a genuine ID but does not belong to the person. You must complete two modules to obtain a RSG certificate. This RSA Online training course is the required course for Queensland (QLD) hospitality workers serving alcohol in a hospitality venue. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072 322 OLGRlicensing@justice. Visit the Business Queensland website. Module 2 is a face-to-face component that you must complete within 6 months of starting work in a gaming venue. Responsible service of gambling (RSG) training Responsible service of gambling (RSG) training It is mandatory for certain people involved in Queensland's liquor and gaming industries to have the appropriate certification in the responsible service of. Office of Liquor and Gaming Regulation. If you're going to work at a licensed premises (that is, a place that sells alcohol), you must complete competency training in the Responsible Service of Alcohol (RSA). Go to quiz. Responsible service of gambling (RSG) refresher courses. ALH strives to be the country's most responsible operator of leisure, alcohol and gaming facilities by optimising our safety, social, ethical, economical and environmental impacts. - TCP Training Pty Ltd, Suite 1, Level 7 Dymocks Building, 428 George Street, Sydney NSW 2000. near any cash out facilities which service gambling areas. The responsible gambling team is accountable for the maintenance and continuous improvement of responsible gambling practices. alcohol while engaged in the activity of gambling. START NOW. 00. Liquor licences and information. increasing awareness and practices related to responsible service of alcohol and gambling. Provide a copy of your certificate to your employer. - Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228. RSG: SITHGAM022 – Provide Responsible Gambling Services. You're legally responsible to ensure the way you promote or advertise alcohol doesn't encourage harmful alcohol consumption. Changes have been made to liquor and gaming signage to increase flexibility, reduce costs and wait times for licensees, and better assist in minimising harm. ” Source: Queensland Responsible Gambling Advisory. . Millenium City. Your progress gets automatically saved on our servers. Use this to run. Different licences are available to suit different businesses or community organisations. gov. By law, gaming-related advertising, including signage (both in and outside venues), must: not be indecent or offensive. Student Flyer: ( Download here) BUNDLE – Combine this course with SITHGAM022 Provide responsible gambling services for $40, saving $10! PURCHASE QLD COURSE NOW - $25. View Details. Follow the law campaign - Responsible service of gambling. You must confiscate hard copy ID produced to you, only if the person is falsely representing themselves as over 18 and the ID:. 7000+ Reviews • Excellent 4. If you've already completed your RSG training, you can take these short online courses and quizzes to test your knowledge. a photo identification card (for example, a Proof of Age card or Australia Post Keypass identity card) Australian driver licence or learner permit. Responsible service of gaming refresher training must be completed every three years. 1. SITHFAB021 – Provide Responsible Service of Alcohol Online Course. Responsible Service of Alcohol (QLD) Australian Training Institute. Read more about penalties for irresponsible service of alcohol. ALH strives to be the country's most responsible operator of leisure, alcohol and gaming facilities by optimising our safety, social, ethical, economical and environmental impacts. 3B Lara Way, Campbellfield VIC 3061; 8:00 am - 4:00 pm;Enquiries we can help you with. This campaign targets gamblers experiencing gambling harm and their family, friends and colleagues, and aims to raise awareness of the signs of problem gambling, reduce stigma through storytelling and encourage gamblers to seek help. Dec 20 2023. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services (RSG) Statement of Attainment. The benefits of having a liquor accord in your area include: minimising alcohol and drug-related violence, antisocial behaviour and crime in and around licensed premises. You will learn the following: Understand your obligations under the law. It does not replace RSG training or certification. General Construction Induction (White Card) Red Card to White Card Transfer; CPCCWHS2001 Apply WHS Requirements ONLINE; Traffic. Certain people involved in Queensland's liquor and gaming industries must have the appropriate certification in the responsible service of gambling (RSG). Responsible Service of Gambling; Queensland; RSA & RSG Qld Bundle; NSW Licensee Training. The Policy and Regulatory Context and the Casino Licensing Review Process. When you complete our course you can instantly print off your certificate. Once you've refreshed your knowledge take our quiz to see how much you've remembered. Mel Kinigalakis · 21/05/2020. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072. Responsible Service of Alcohol - Valid for work in: NSW, ACT, NT, QLD, SA, TAS, WA. Quickly Pass the Best RSAs. Our course is simple to complete and provides you with the necessary certification required for the legal service of alcohol and gambling services in the state.