The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Some more links on the ISP's blocking content (Virgin & BT Customers):BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. At this stage, you’ll be asked to enter your admin password. If youParental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. I've also got a Wi-Fi disc setup. I was with BT for internet. 1. Press then go to (Settings) (at the top right of your screen) and select BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. 65% of young people aged 11-16 are in favour of the. Thanks for that Ryan. 2 Contents Set-up summary Set-up summary 2-3. BT Parental Controls. If you haven't got one, sign up here >. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. I receive emails saying they are ac. 99 connection charge may apply. com, reset hub, phoned bt customer services, but nothing works. Money. If you’ve not changed it previously, it. As an example of what it's blocking, is one. . We run our business from home on BT business FTTP. Works when using your BT ID on UK BT Wi-fi hotspots. . Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. I have a Problem here I have BT Parental Controls Turned On. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Configure your home hub to not do DHCP on your network anymore. 0 Ratings. BT Parental Controls only covers devices connected to the internet via the BT Home Hub or a BT Wi-fi hotspot. Just log in to. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Once you save the change it can take up to half an hour for BT connect to your. Features are geared towards people, trying to shape traffic for gaming. BT Virus Protect works on compatible PC/MACs. Key moments. If you’ve lost the password. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Re: Whole Home Mini Disc Wifi Extenders and Parental control. Sites are categorised according to the primary purpose of the site, not each of the individual pages. BT Parental Controls assess each site that is accessed on your home connection. How to use Quick Support. BT Virus Protect works on compatible PC/MACs. @D1P1 thanks for confirming that, it should work on both browsers and apps. You can find the step you need to follow here - BT Parental Controls. 00. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. BT Parental Controls. Re: Please help- no parental control at all. BT Parental Controls. I have read of similar issues posted in this Com. Or so the hype and reviews intimated. Log in to My BT with your BT ID 2. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. BT Virus Protect works on compatible PC/MACs. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. Values are below,. Ensure that parental controls are managed. Tap Activate Parental Controls. My BT broadband parental control is suddenly broken for more than 1 week now. I’ve recently upgraded to a Home Hub 2 and full fibre but more than one Apple device is giving a privacy warning that “The network is blocking. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Web Protect. That’s why we include BT Parental Controls free with all our broadband packages. Protects all devices (computers, laptops, tablets, iPads, mobile devices. your devices to your Home Hub, we’ll turn off the data to your Mini Hub. Banda. Sign into your My BT account online. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. A gamer's hub. We’ll be ready to activate it. Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. So I log into "M. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. 4. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. Claiming early cancellation credit from EE. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. Short of locking away the hub and socket. " Select "Add A Member. Hi Trendy. (13 pages) Switch BT Home Hub Quick Start Manual. Yes, that is correct. If you need your Mini Hub in the future, contact us. You’ll be asked if you want to Activate Parental Controls, select OK. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. Just change the BTID password and that will stop access to BT WIFI. See how to set up BT Parental Controls and which sites to block. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. 1 ACCEPTED SOLUTION. Get started today Set up your card in minutes. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Controls & Settings guide. If your router has a different parental controls interface, please refer to How to configure Parental Controls on the Wi-Fi Routers (case 1)? For example, I want to keep my kids away from dangerous websites like gamble or porn sites, restrict internet access to 2 hours every day and block internet access during bedtime (10 PM to 7 AM). Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. No reposnse since then. . 30. This is a fault only on the internal (home) connection of the home hub. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). Even when only one device has a control set, it randomly changes to another. . Ive been into hub settings and its saying there is. Broadband & mobile networks. BT Parental Controls can help limit the potentially harmful content that your children watch online. These are the safety systems in place at the point at which the internet enters your home. 4. . . Home network (24 pages) Switch BT Home Hub Quick Start Manual. Trouble is, I can't see. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. 3. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). Go to solution. Home > Broadband > Guide > BT Parental Controls guide BT Parental Controls guide. 2. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. (Make sure you’re connected to your home network. Here’s how you can set up a passkey for all purchases. com & Community; Broadband. Configure your PiHole installation to do the DHCP instead and tell it where your home hub (gateway) is so it can route traffic out to the internet. I have that turned on to stop the kids watching youtube 24x7 when they should be doing homework. 1. Remember that parental control settings are only one part of online safety. Press then go to (Settings) at the top right ofHi all. For new box owners on BT Broadband usi. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. We had to get an old white box BT modem as the smart hub wouldn't bridge. The default PIN is 1234. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. TVS. I am trying to override a blocked site but BT. I'm already seeing some worrying things. They worked fine until we moved house and were provided with a new hub. Hi, I'm unable to get these to work on my account. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Choose apps to restrict. ) 1 ACCEPTED SOLUTION. BT Parental Controls help keep your children safe online. 99 connection charge may apply. Hi I have a BT Home Hub 5a running OpenWRT 19. You have had too many unsuccessful attempts to login. Parental controls leave search sites such as Google and Bing accessible. any ideas why or do I just need to change it to go off at 9. For example can you set different access times for Mon-Fri and Sat-Sun (a bit like the homework time setting in BT Parental Controls but for each individual device)? TIA. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. It takes into account the first part of the site address, such as; "and not the information after this. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. 168. Even the xbox is affected, and de. 4GHz channel has a throughput of. Scroll to Parental Controls. Re: How to Disable BT Wi-fi on my Home Hub. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. If the MAC address is changed, then there would be no connection. So if anyone has a more elegant solution then please let me know. 2. - record clips and take snapshots of what’s happening when. Cancel anytime. My only criticism is the 5G signal gets weaker about 12 to 15 feet away which is the nature of the beast. . Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. Open the web browser on any device, preferably a PC or laptop, and type 192. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. BT Virus Protect works on compatible PC/MACs. What happens if you login to MyBT, select "my extras" and then select the option to manage Parental controls? There should be an option to uninstall or delete Parental Controls. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Hi I set up my hub to switch off for 2 hours. You'll then receive a confirmation screen and your service will be working within two hours. Plug the power cable into the back of your hub. com & Community; Broadband. Setting up. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded from that Pause. Ft. Setting up. BT Smart hub 2 parental controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. BT. Includes a BT Home Hub (unless BT has already provided you with one). BT BT include parental controls within their broadband package. With BT access controls you can manage how your device accesses the internet during certain times of the day. with this Mini Hub. Setting up. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Hi guys. It’s also important to consider installing anti-virus software and parental controls:I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. . But thanks to BT’s free Parental Controls, you don’t have to worry. Please give that ago and let me know how you get on. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Bills &. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Click Change Settings next to BT Access Controls. Re: Parental Controls / Custom Filters OFF Everything still blocked : (. If it still does not disable, and you have also disabled BT Protect, if it was active, then I would take up @RobbieMac offer of help. It has two WAN ports – one is an RJ11 port for the built-in ADSL. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. 07. I tried setting as an allowed URL, but that didn't resolve. This Mini Hub’s yours to keep Keep it somewhere safe. A site is being blocked incorrectly by BT Parental Controls. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. I have read of similar issues posted in this Com. Save up to £305 on our VIP package. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. 6. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Hi BT Community My parental controls do not work. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. They offer the broadest level of security and control since these settings will apply to all devices connected to your home wifi. By default, Restrictions will be turned off. BT Parental Controls. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Logging into a My BT account with a BT ID. If you run into difficulties or have a question about BT’s products and services, join our community and. Compatible line required otherwise £49. BT Parental Controls assess each site that is accessed on your home connection. You can use it to totally protect anyone in your home, or lower. Thanks to its multiple radios, it can connect to a huge number of low-power smart. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. First flush any old invalid DNS entries. The new system uses 802. This Mini Hub’s yours to keep Keep it somewhere safe. With Covid-19. All you need to know about your BT Business Smart Hub. You will be activated with the 'light' filter setting. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. Find the best signal location in your house - this is often near a window. It works by looking at the main purpose of the site. Compatible line required otherwise £49. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. 0 Ratings. 168. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Bills & Packages; BT Groups. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. BT Home Hub 5. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. For some On Demand programmes, you may need to enter your payment PIN to confirm payment before watching. . Hi I have a BT Home Hub. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. BT also offer the following functionality:with this Mini Hub. Find ‘Manage your extras’ towards the bottom of the page. You can use any router you like as long it is the appropriate type for the service you have. BT parent controls and web protect are enabled. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows parents far greater control over their. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. We’ll be ready to reactivate it. . Firewalls. Thanks!Parental Controls not working. Sign into your My BT account online. Teenage son is still able to access sites blocked. Logged back in and it's still deleted. You’ll be asked if you want to Activate Parental Controls, select OK. In the meantime, as a BT Halo customer you can keep connected with this Mini Hub. - see in the dark – the app comes with night vision. Click on the device from the list. 11ac system, the Asus ZenWifi AC (around £250), which. 2. This morning i plugged in the new hub, set it up etc and noticed it wasn't quite behaving normally. When I first started using the. Payment by Direct Debit. I'll send you a private message so you can get in touch. That’s why we include BT Parental Controls free with all our broadband packages. You can adjust these settings in the mobile section of MyBT. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. Let me know if this fixes the problem or if you are still unable to get the controls to work. As long as you restarted the home hub 5 afterwards, you should get a clean IP address. You can change it at any time. . But this is how I fixed Netflix error code nw-2-5. This seems same problem than many BT customers have posted here. Going to "Manage your extras". This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. How do I manage BT parental controls? Here’s how: Log in to My BT with your BT ID. Don’t know why iCloud suddenly became a rogue connection barred by the controls but it did at the end of July for us. 3. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. BT Home Hub Parental Controls causing Script Errors. Re: Parental Controls not working effectively. Includes a BT Home Hub (unless BT has already provided you with one). Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. BT Home Hub Parental Controls causing Script Errors. Keep your software up-to-date. We regularly release software upgrades for our Hubs. Pack your Mini Hub with all cables and instructions into the original box. Enter 192. TV parental controls . Simply follow the steps below. 11ac speeds reaching an impressive 50. Sorry you can't get the Parental Controls to work. Fibre without landline. Home network (24 pages) Switch BT Home Hub Quick Start Manual. 168. (7 pages) Switch BT smart hub User Manual. All Wi-Fi devices have a MAC address and MAC Filtering is a great way to make a Wi-Fi connection more secure. For business and public sector; For global business; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. This fault was really tough to figure out. Hi I have a BT Home Hub 5a running OpenWRT 19. Once you register, you can post to the community, receive email notifications and much more. If you’ve got an older model then you can simply swap the routers around and use the new wireless SSID and password assigned to the Hub 5. For example, you can control your children's internet use when you're not about. Once it’s charged, you’re ready to go. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. I was impressed by the Hom. Scroll down to BT Web Protect and click Switch on BT Web Protect. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. . . If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. . Its probably being blocked by parental controls or BT Web Protect. Parental controls on your home broadband. com & Community; Broadband. Do I need to g. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Then we’ll switch off the Mini Hub. Hello My parental controls do not work. We’ll be ready to activate it. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. If you haven't got one, sign up here >. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. Scroll down and click Your Security. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. Go to the WiFi Controls dashboard. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. This is a nuisance as I use LinkedIn a lot for work and I cannot do what I need to do from phone/iPad. Set Access control feature enable to ‘yes’. Help us improve our process for when you experience home Wi-Fi issues. . Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. Enjoy all the Sky channels included with a NOW Entertainment and NOW Cinema Membership and all eleven Sky Sports channels with a NOW Sports Membership, plus, all four TNT Sports channels featuring exclusive UEFA Champions League access as well as Netflix and discovery+. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Using and configuring a third party router. A site is being blocked incorrectly by BT Parental Controls. So far there’s no major reason to upgrade to the Home Hub 5. BT Wi-Fi Get free unlimited access to our wi-fi hotspots. Connect the BT 4G Home Hub to your computer via a cable or Wi-FiThe new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. 168. Access control has now bee removed in the latest firmware update for Home Hub 2 so now reliant on BT app access controls which are barely worth switching on for all the good they do. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2. Hi @Javid, Thank you for posting and welcome to the Community. This Mini Hub’s yours to keep Keep it somewhere safe. BT also offer the following functionality:1. Landline; BT Mobile; Email. - BT Community. 4. The latest BT Home Hubs come with several advanced security features such as WPA2 encryption, firewall protection, parental. @SteveoSteve. Have a look at the How to Block Youtube section on the Parental Controls help. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Enable parental controls. Plug the other end of the cable into the Openreach modem's Port 1/LAN1 port. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. Press then go to (Settings) at the top right ofBest wireless router: At a glance. Next, select the first device that you want to control and choose the days and times for which you want. Have a new hub coming so once recieved, will start from scra.