KronoDesk offers users more features (7) than Spoke (4). KronoDesk offers users more features (7) than IT Incident (0). Generate customizable reports on the performance of your Facebook help desk by creating dashboards with the ticket properties and metrics that matter to your business. The most basic plan is Time Starter which costs $5. ServiceNow price starts at $100 per user/month + standard ITSM package , When comparing ServiceNow to its competitors, the software is rated 4 - lower than the. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. KronoDesk offers users more features (7) than Maintenance Partner (0). KronoDesk using this comparison chart. TalentLMS; Phone System: Nextiva vs. Looking for the right Help Desk solution for your business?Displaying plans. The option to schedule a report is available from Garden/Pro Plan onwards, for both On-Demand and Saved Reports. Freshdesk provides an unrivalled ability to stay on top of client support and issue management. KronoDesk vs TeamSupport. Updated: October 2023. There is a clear winner in this case and it is KronoDesk!A quick guide to accessing the Reports section on your Freshdesk account. Additionally, Freshdesk can automatically reassign tickets to agents when someone is taking a break. 741,650 professionals have used our research since 2012. KronoDesk offers users more features (7) than @VIEW (0). KronoDesk offers users more features (7) than SimpleDesk (5). Pricing starts with the freemium Sprout plan which. KronoDesk vs. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk software? see inside KronoDesk's pros and cons, pricing,. Get going for free. Simpler ways to associate customers with accounts and organizations. Jive;. 8 User satisfaction: 100% An efficient and reliable help desk solution and winner of our Expert's Choice Award. Manual ticket sharing. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. Both tools offer the same amount of features. Give a name (e. Click Edit or press the trash button to delete their profile. 743,614 professionals have used our research since 2012. There is a clear winner in this. The process is quick and effective to get all your historical helpdesk data into Freshdesk, with minimal disruption to your customer support team. TRY FRESHDESK FOR FREE . Step 4. Jive;. KronoDesk vs. Zendesk's $115/agent/month (both billed annually). These are the headers based on Freshdesk identifies an automatic response. That's an issue between Power Automate and Freshdesk when trying to connect. 0 up to the latest version. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while IBM SmartCloud Control Desk is ranked 19th in Help Desk Software with 2 reviews. To do this, open up SpiraPlan and go to the Administration > System > Security Settings. Read more. 4, while SysAid is. If you are using Freshdesk on Mint, the ' Add tag ' option will be available above the main message/description of the ticket, in the. Updated: September 2023. HappyFox vs. Bottom Line: Which is Better - @VIEW or KronoDesk? @VIEW is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than @VIEW (51/100). A quick guide to creating a new article template. Up to 10 agents. There is a clear winner in this case and it is KronoDesk! Freshdesk is ranked 5th in Help Desk Software with 16 reviews while LiveChat is ranked 34th in Help Desk Software. 5, respectively. Start your free 30-day trial today! 740,764 professionals have used our research since 2012. KronoDesk offers users more features (7) than HP Service (0). Freshdesk, a. 3 against KronoDesk’s score of 6. Both tools offer the same amount of features. The best alternative is osTicket, which is both free and Open Source. To deliver a superior level of service and streamline customer support, companies turn to solutions like Freshdesk. Bottom Line: Which is Better - Mi4biz or KronoDesk? Mi4biz is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Mi4biz (62/100). 2. KronoDesk offers users more features (7) than Records Management (0). Choose the records you need to import from Zendesk to Freshdesk or vice versa. The Growth plan is $49 per agent per month billed annually, and $59 billed monthly. 2. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Zoho Desk is ranked 7th in Help Desk Software with 13 reviews. 2. Freshdesk offers objects that are native to a helpdesk system, like tickets, contacts, and companies. Connect almost any app to Freshdesk with webhooks. Read user reviews of OpenPhone, Kintone, and more. All your data and configurations will remain intact. Comparisons; alternatives to KronoDesk from other Help DeskTo create a new widget from scratch, select between multiple widget types: Charts, Text, Image, or Interactive Filter. DOWNLOAD NOW. KronoDesk vs User. Login to your Freshdesk account as an Admin. DOWNLOAD NOW. Log on to the Duo Admin Panel and navigate to Applications. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Under the Rules section, click the ' + ' (plus) button and select Create a new rule. KronoDesk offers users more features (7) than Web Tracks (5). DOWNLOAD NOW. Helping businesses choose better software since 19996 ways to automate Freshdesk. To read about this feature on Freshdesk Mint, refer to this article insteadTo create a Category, click Manage > New Category. There is a clear winner in this case and it is KronoDesk! Looking for the right Help. 0, while Zoho Desk is rated 8. Go to Admin > Workflows > Automations. Hello guys welcome to compsmag, so here we discuss the alternatives to KronoDesk and the best Compare Elementool Help Desk vs. KronoDesk offers users more features (7) than HR Hiring Portal (0). Instant support article creation and publishing. HappyFox vs. View all. Start your free 30-day trial today!There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Freshdesk; HR: BambooHR vs. What is better LiveHelpNow or KronoDesk? To successfully find the most helpful and productive Help Desk Software for your company, you should compare products available on the market. 1 agent, unlimited customers, unlimited tickets. KronoDesk offers users more features (7) than Nerdio (0). Starting from $19. KronoDesk offers users more features (7) than Service Desk+ (0). Both tools offer the same amount of features. In case of a particular update, change, or action in your helpdesk, you can set up a Webhook to automatically push specific information to an application through Freshdesk automations - ticket creation and ticket update rules. MATRIX CTMS is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than MATRIX CTMS (51/100). Drag and drop a checkbox field into. DOWNLOAD NOW. KronoDesk offers users more features (7) than MATRIX CTMS (0). Freshdesk’s powerful AI, smart automations, in-built collaboration, and an agent productivity-boosting feature bundle can help you reduce your AHT in no time. Freshdesk Dashboard. Freshdesk offers users more features (10) than KronoDesk (7). 0, while Freshdesk is rated 8. Secondly, Freshdesk's lowest tier costs $19 per month, but only $15 per month if you pay annually. Easy support metric dashboard creation. KronoDesk offers users more features (7) than Google Apps Backup (0). Customers want a personalized experience in 2023. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. As noted by many user reviews, this focus is reflected in the systems. You will have a new section of fields called “ Service Tasks ” Under All Fields → Type. 0. Freshdesk is an intuitive and scalable customer service software offered by Freshworks and is the perfect. Enter the Customer's name or the Agent's name in the 'Requester' text box. JIRA Service Management is rated 8. Updated: November 2023. Freshdesk, by Freshworks, is a leading customer engagement platform that enables people to work together to delight customers at every touchpoint. At Freshworks, we’re 100% focused on delivering cutting-edge technology—from. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Freshdesk’s Basic Plans Lack Important Help Desk Features; Although Freshdesk offers a free plan and a basic plan that starts at $15/agent/month, you need to opt for their higher-end or premium plans (Available at $79/agent/month) to enjoy maximum benefits. Jive;. $0. 5. I’ve completed the OTP process, but I’m unable to send or receive any messages. You'll be up and running in moments, have a customized look and feel in minutes, then get back to keeping your customers happy. Bottom Line: Which is Better - HR Hiring Portal or KronoDesk? HR Hiring Portal is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HR Hiring Portal (52/100). Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and Front. Login to your Freshdesk account as an Agent. Help Desk: Zendesk vs. Compare Freshdesk vs. KronoDesk is a streamlined help desk system with knowledge base access and tools for ticketing, customer support, and email automation. There is. CUSTOMER SUPPORT IS EVERYBODY’S BUSINESS With Freshdesk, your teams can work together to resolve customer issues fasters. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. There is a clear winner in this case and it is KronoDesk!Connecting your Freshchat with Freshdesk. The Freshworks connector to Amazon EventBridge allows real time streaming of Freshdesk events with. It has an easy to use webPraxedo is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Praxedo (82/100). TalentLMS; Phone System: Nextiva vs. This automation will ensure that tickets that received automated responses aren't reopened. Freshdesk constantly monitors every account's activities for suspicious spam activity, like a sudden surge of emails or multiple hits on your portal within a timeframe. With the phone channel, you can make and receive calls directly on Freshdesk and effectively manage your phone conversations with customers. (You can use canned responses in Notes too. All your data and configurations will remain intact. KronoDesk offers users more features (7) than e-ServiceSuite (3). If you are looking for a tool that is less complicated but offers some great features, Freshdesk can be a good option. There is a clear winner in. More often than not, this basic information falls short. KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. There is. Click on the edit icon next to the Table Headers. 0. 5. 4. KronoDesk offers users more features (7) than Eploy (0). TalentLMS; Phone System: Nextiva vs. Migrating to any new enterprise system presents big challenges, but Freshdesk is a battle-tested, flexible, and customizable platform. The account you have with us contains information that you would want a record of and maybe report on in a different tool. DOWNLOAD NOW. Bottom Line: Which is Better - Universal Knowledge or KronoDesk? Universal Knowledge is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Universal Knowledge (76/100). On Microsoft Team, go to apps and find the Freshdesk app. Salesforce CRM offers users more features (21) than KronoDesk (7). Login to Freshdesk, an. How to create a custom role. For example, here it is possible to match VCC Live’s overall score of 8. You can also auto-trigger. Intelligent automation and productivity features. Freshdesk. KronoDesk is a helpdesk software that can includes customer support forums, ticketing and online knowledge base support in one single solution. The Freshcaller integration lets you handle calls, follow-up with issues, and monitor call performance right from Freshdesk. For starters, this web-based tool was made to help customers get fast, reliable, and straight to the point answers. 4. g, Custom Collaborators) Select the Agent type as Collaborator. KronoDesk offers users more features (7) than CareManager (0). Login Freshworks Go to Freshdesk. , if you need to access these old tickets, you will. There are more than 100 alternatives to Freshdesk for a variety of platforms, including Online / Web-based, Windows, Linux, Android and iPhone. Now you can select the permission you want to assign for the custom collaborator role from the Tickets, Solutions, or Customers section respectively. KronoDesk® includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. Like Zendesk, Freshdesk also serves many big-name brands; its customer list includes Hugo Boss, Honda, Toshiba, Goodreads, Unicef. Bottom Line: Which is Better - Oxygen Help Desk or KronoDesk? Oxygen Help Desk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Oxygen Help Desk (50/100). Add a name and optional description, then click Save. Both tools offer the same amount of features. Score 10 out of 10. These objects form the core of any business and contain the basic information related to the issue (ticket) a particular customer (contact) mapped to an organization (company) is facing. Hover over the portal you would like to customize and click on the customize button: Freshdesk provides an out-of-the-box WCAG compliant theme that you can use to improve the accessibility and usability of your portal. 0. There is a clear winner in this case and it is KronoDesk! Looking for the right Construction. Freshservice vs Freshdesk Pricing. The bot deflects basic questions and frees up your agent’s time to take on tougher questions. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Eploy (71/100). Bottom Line: Which is Better - eStreamDesk - Helpdesk or KronoDesk? eStreamDesk - Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than eStreamDesk - Helpdesk (62/100). Enter your search term here. ) The Canned Response button is the little chat box with a star inside it; when clicked, it will display the. E-Documents is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than E-Documents (55/100). The Starter plan is $19 per agent per month billed annually and $29 billed monthly. Looking for the right Help Desk solution for your business? There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Please navigate to the Solutions tab > 'New Article' button. Categorize, prioritize, and route tickets to the right teams by creating your own business rules. This is just for your reference — to refer later in the bot flow. Further, Only the agents whose names are added under the. DocControl is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocControl (62/100). You will find your Freshchat account (s) listed on the following page. Set up Conditions which act as a trigger for this particular rule. When you need an integrated customer support solution that provides help desk, online forums and support knowledge base. You can create articles and add information which would act as a repository for self-service for your end-users. TalentLMS; Phone System: Nextiva vs. alternative to Zendesk®. 1. Freshchat AI-powered bots and live chat across every messaging. This is the story of how I quit my comfortable job and launched my own startup. Score 10 out of 10. Updated: September 2023. The best alternative is osTicket, which is both free and Open Source. Looking for the right Video Interview solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. There is a clear winner in this case and it is KronoDesk! Bottom Line: Which is Better - Ivanti or KronoDesk? Ivanti is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Ivanti (77/100). When you need an integrated customer support solution that provides help desk, online forums and support knowledge base. Login to your support portal as an Administrator. No strings attached. DOWNLOAD NOW. 5, respectively) or their user satisfaction rating (96% vs. KronoDesk is more expensive to implement (TCO) than Web Tracks, and KronoDesk is rated higher (83/100) than Web Tracks (81/100). There is a clear winner in this case and it is KronoDesk!DocWorld is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocWorld (62/100). Robust customer service software like Freshdesk includes features for building a client portal and allows you to create and customize it to align with your brand. Zoho Desk. There is a clear winner in this case and it is. For example, here it is possible to match LiveHelpNow’s overall score of 7. The web-based interface of KronoDesk® is ideal for managing your company's support desk. Browse to "Admin" > "Events" and use our event template wizards to quickly add common types of event or if you want more control, click "Add Event" where you can add many different types of event. Search Login. Hubstaff offers different subscription plans that cater to the needs of different businesses. KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. There. Help Desk: Zendesk vs. KronoDesk (N. We performed a comparison between Freshdesk, JIRA Service Management, and ServiceNow based on real PeerSpot user reviews. KronoDesk offers users more features (7) than BT Documents (3). Freshdesk: Freshdesk boasts 40,000 plus customers from different industries and sectors. Before. Freshdesk helps you set up a KBase for your customers. 1 and 6. Inflectra has the answer to the most frequently asked questions about KronoDesk, our flexible and powerful help desk ticketing system. There is a. For example, an API call to retrieve a ticket with an invalid ID will return a HTTP 404 status code to let you know that no such ticket exists. 0, while ServiceNow is rated 8. PHPKB Knowledge Base offers users more features (9) than KronoDesk (7). Freshdesk is rated 8. Freshdesk is rated 8. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Improved customer support: A well-organized and easily accessible knowledge base can provide customers with quick access to information, reducing the need for them to contact support teams for simple questions. Information Technology and Services, 1-10 employees. KronoDesk offers users more features (7) than Joist (0). (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than PHC Service FX (58/100). Ensure you have enabled Field Service Management for Freshdesk. Clarity SM vs Freshdesk: which is better? Base your decision on 20 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. Step 2: Create new categories, folders, and articles in the primary language. KronoDesk offers users more features (7) than SherpaDesk (0). Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end. Create the Freshdesk Application in Duo. The basic plan called Growth starts at $15/user/month and offers basic features such as help desk reports, collision detection, time tracking, and more. ProProfs. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. Zoho People; Inventory: Epicor WMS vs. A ticket essentially contains a single or multiple customer issues. Pivotal CRM is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Pivotal CRM (75/100). Go to Admin > Chat. KronoDesk offers more features (7) to their users than Oasis LMS (6). Live Chat offers users more features (9) than KronoDesk (7). Freshdesk is rated 8. Additionally, you can examine their individual modules and pricing stipulations as well as other valuable facts below. Select the group for which you want to give the agents the privilege of changing their availability. There is a clear winner in this case and it is KronoDesk!Help Desk: Zendesk vs. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. The JIRA integration for Freshdesk supports both cloud and on-premise variants, from version 7. Here you can see the list of default and custom statuses available. KronoDesk using this comparison chart. 0. A quick guide for using a canned response in a ticket. 2. IFS assyst using this comparison chart. 1 and 6. The 11 best Freshdesk alternatives. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your. It is used as a general communication and issue tracking tool, so. Freshdesk is an all-in-one help desk software to support the customer service needs of small businesses. KronoDesk is an integrated help desk system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface: KronoDesk includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. KronoDesk offers users more features (7) than HP Service (0). Use Cases and Deployment Scope. 08-12-2020 04:04 AM. Check Capterra to compare Freshservice and KronoDesk based on pricing, features, product details, and verified reviews. KronoDesk offers users more features (7) than TOPdesk (0). g. Fishbowl; LMS: Cornerstone vs. 99 / support agent / month, with increasing discounts for more support agents. Bottom Line: Which is Better - e-ServiceSuite or KronoDesk? e-ServiceSuite is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as e-ServiceSuite (83/100). Jive;. Enable customers to help themselves by finding answers on their own. Freshdesk has different kinds of ticket fields that let you capture various types and levels of information. Freshdesk; HR: BambooHR vs. N/A%, respectively). Enter the URL domain of your KronoDesk into the "Allowed Domains" box. The administration section lets you manage users, support agent groups, customer organizations and other important settings such as. Updated: September 2023. , yourcompany. Here are some benefits of team collaboration: Simplify complex workflows: Easily share ticket information across teams, fast-track ticket workflows, and reduce resolution time. TalentLMS; Phone System: Nextiva vs. Freshdesk is rated 8. KronoDesk offers users more features (7) than NetKeeper (0). Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. The best alternative is osTicket, which is both free and Open Source. KronoDesk offers users more features (7) than InterBase (3). There is a clear winner in this case and it is KronoDesk!KronoDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than KronoDesk (83/100). Fishbowl; LMS: Cornerstone vs. To create a custom role for a collaborator, Go to Admin > Team > Roles. 741,208 professionals have used our research since 2012. Click Protect to the far-right to start configuring Freshdesk. Freshdesk is ranked 5th in Help Desk Software with 16 reviews while LiveChat is ranked 34th in Help Desk Software. IFS assyst using this comparison chart. Click 'Connect Account,' and you're done. If you're an Administrator, you can also manage additional settings, add support reps and pay for your Freshdesk account. 1. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while JIRA Service Management is ranked 2nd in Help Desk Software with 45 reviews. InteGreat EHR is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than InteGreat EHR (76/100). 3. Bottom Line: Which is Better - Google Apps Backup or KronoDesk? Google Apps Backup is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Google Apps Backup (62/100). The solution also al. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". KronoDesk offers users more features (7) than REALDoc (0). KronoDesk offers users more features (7) than Ivanti (0). PHPKB Knowledge Base offers users more features (9) than KronoDesk (7). Enter your search term here. Sign up for Freshdesk +1 (866) 832-3090 +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790 +61 2 8188 4692. 0. KronoDesk offers users more features (7) than e-ServiceSuite (3). Here’s all that you need. Users can. If you can’t see those buttons, it means you don’t have the necessary privileges to modify their profile (the agent could be an Account Administrator and you might only have Administrator privileges). A web page will be displayed to allow permissions for Freshdesk to access your Trello account. Click on 'Enable' to enable. With the new Freshdesk Portal, you can save time on portal. Compare Freshdesk vs. Here are four easy steps to build your help desk report on Freshdesk. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while JIRA Service Management is ranked 2nd in Help Desk Software with 45 reviews. Start by customizing the portal with your company’s logo and branding style. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Ease of Use (5/5): Freshdesk's intuitive design makes it easy for even non-technical users to get started. Freshdesk lets you create tickets from incoming customer issues and assign them to your customer support agents. Add template events. More information on customization is available here. 743,614 professionals have used our research since 2012. Please enter your Freshdesk domain name and we'll help you out! Helpdesk name. Fuss-free, user-friendly, and easily configurable; this web-based. The KronoDesk SaaS edition is priced by number of support agent users, starting at $19. Looking for the right Help Desk solution for your business?Service Desk+ is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Service Desk+ (61/100). Freshdesk has a built-in live chat feature called Freshchat, while the Zendesk Chat widget comes at an extra cost of $19 or more. Enter the status name and select a matching emoji. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. Check the box next to Default from Address and select the “from” email address. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. KronoDesk is an integrated customer support system that includes help desk ticketing, support forums, and a knowledge base in an easy-to-use web-based interface. If there's an issue with the link, you'll know right away. 4 against KronoDesk’s score of 6. Looking for the right Retail & POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Make sure that the correct Slash command token (obtainable when you. KronoDesk offers users more features (7) than PHC Service. KronoDesk has an extensive administration capability that can be accessed using just a web-browser. Alternatively, you can also use Webhooks to trigger an action in an external application or tool. Information Technology and Services, 1-10 employees.