Consider implementing an open-door policy for any employees with questions or concerns. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF. name string Resource name. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: November 15, 2023. Expert Help. This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the tourism and travel industry. 2. AI Homework Help. 1 3 Information for Student: All work is to be entirely of the student. 1300 808 480. This connection protects your sensitive data. Summary. The details in this document are presented at an abstract level, based on different Azure services and SAP components. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. 39 Training Facilities & Resources. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Utilise our expertise and knowledge of government funded initiatives to help fund your people development strategies. This connection protects your sensitive data. Service desk or furniture applicable to the relevant workplace setting. Rules of Procedure. properties object The resource properties. 50: SITXWHS005: Participate in safe work practices: $0. elements and performance criteria for this unit of competency and relating to the following aspects: commonly occurring conflict situations. You will need to. Successful completion of this unit requires that you can resolve complex or escalated complaints and disputes with internal and external customers and colleagues. When 4. For each unit there is: a Learner Workbook with extensive visual content and text and activities at appropriate language, literacy and numeracy (LLN) levels. Summary. au. These assessment tools will provide you with all the instructions and information required to begin assessing your students. Engaging course content, narration of the course materials, and interactive elements. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. PowerPoint presentation The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment. 0 Training Package. 00: $25. Page 9 of 41 Student Handbook 2022-2023_v2 May 2022Learner Guide-SITXCOM006 Source and present information $ 650. In order to achieve this, we have. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E You may follow the Assessment Appeals process in the Student Handbook () if you are not satisfied with: o the assessment result; or o the way an assessment was carried out by your trainer; or o the conditions or structure of the assessment The student handbook has the steps for. (2. Premier provider of quality RTO training resources . The Talmud stipulates that it is forbidden for a man to marry a woman until he meets her and. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We providLearner Guide-SITXFSA007 Transport and store food. Respectively, they describe recovery time for business processes and operations and data loss in the event of a disaster (see Figure 1). BOOK FREE DEMO. 47 miles (12. Scenario 1: You are working as part of the wait staff at a local restaurant. Part A Procedure Read the following scenarios and answer the corresponding questions for each. 2. The resources are typically in unlocked, editable format and you are free to customise and contextualise the materials to suit your purpose. Part B: You will be observed resolving team member disputes. GET FREE SAMPLE. 75. SITXCOM006: Source and present information: Elective Coming 2023: Group B – Other electives – Commercial Cookery and Catering, and Kitchen Operations:. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in. Scenario 1: You are working as part of the wait staff at a local restaurant. Identify and use resources to assist in managing conflict. FSKDIG001. View SITXCOM005 Student Assessment Tasks -Updated. SITXCOM006 Source and present information BSBCMM211 Apply communication skills. You can add your logo and contact details to all purchased documents and make changes to the documents as necessary. Plug-and-play compatibility with most in-demand LMS platforms. Usage recommendation: Superseded Mapping: Releases: Companion volumes: Unit of competency Companion Volume implementation guides are found in VETNet. Feel free to browse our extensive online catalogue, or give us. 2. Details of incident Date: 2/ 02 / 2022 Time: 9:30 am Location: The Bridge Hotel Name of person/s involved in incident: Ralph Wiggum (Supervisor), Ronny Jujutkun. 2. These files address the problem of students not. 1800 266 160Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. Your SITXCOM006 RTO training package will include this set of materials: Learner. $500 Per Unit. Training packages that include this unit 1. Task summary. Birthday Sale - Get 70% off RTO Resources. Establish and agree on the nature and details of conflict with all parties and assess impact. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. It can use the first letter of each word in a phrase, the first syllable of each word in a phrase, or just the first few letters of a word. The unit knowledge guide is a tool that can be used to help a student extend their learning. Make resources, assessments, and supporting tools available to your learners today. Identify and use resources to assist in managing conflict. Darwin Institute of Technology RTO Code 41128 | CRICOS Code 03609J Student. Our learner guides contain everything you need to begin training your learners. 1. In order to achQualification Description. This qualification reflects the role of pastry chefs who use a wide range of well-developed patisserie skills and sound knowledge of kitchen operations to produce patisserie products. Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: [email protected] SITXCOM005 Assessment V1. Solutions available. Manage Conflict RTO No: 21595 | CRICOS Code: 02634E First I have to take responsibility and begin dealing with the situation by the way don’t for get tread carefully. 3. Dispute resolution is a formal process – it’s a lot like going to court. . Location of and completion timeframes for assessment. Computer Operations and ICT Management . SITXCOM005 Manage conflict Student Name: Zhonghai Wang Student ID: AC20200125 6 | P a g e - Using language and concepts suited to the occasion and the other party - Showing willingness to compromise. Identified Q&As 48. Assessment Kit-SITXCOM006 Source and present information . 00: $25. 0 0120 5. o I am fully aware of the. Can you identify four resources that can assist in the management of workplace conflict? - Counsellors-Internal security staff -. Halloween Sale - Get 65% off on all RTO Resources!Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. All student submissions including any associated checklists (if any) are to be attached to this cover sheet before placing on the students file. In order to achieve this, we have conducted:Learner Guide-SITHCCC023 Use food preparation equipment. Don’t forget about our QUALITY ASSURANCE GUARANTEE!. This connection protects your sensitive data. In order to achieve this, we have conducted:Resources to be Supplied by Students: Students who enrolled in this qualification require to have self-supplied the following mandatory resources. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. effectiveness of dealing with conflict and conflict resolution. Don't forget about our QUALITY ASSURANCE GUARANTEE!. General electives Communication and Teamwork SITXCOM006 Source and present information BSBCMM211 Apply communication skills Computer Operations and ICT Management. Follow standard recipes and make food quality adjustments within scope of responsibility. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in. Please note: This is not a learner guide. Add to cart. R006 is a Stepford Connect route that runs from Stepford Victoria to Port Benton. While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of any errors and any suggestions for improvement. Can help track and demonstrate the volume of learning – a useful feature during audits!The SITXCOM007 RTO materials are in development. Sidebar. Dispute between a member of staff and a customer over a bill: The customer was unhappy with the amount they were charged for their meal. 50 -65% Category:. 00 Items $ 0. Customer Support 1800 266 160. Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Don't forget about our QUALITY ASSURANCE GUARANTEE!. Our learner guides contain everything you need to begin training your learners. Use business software applications. Birthday Sale - Get 70% off on all RTO. Your SIT10222 Certificate I in Hospitality RTO learning materials package will include access to virtual workplace resources! SIT10222 Virtual workplace resources may include forms, templates, policies, procedures, case studies, scenarios, reports, and other files. Add to cart. (2. These include tour operators or operators of a site, cultural or heritage centre. Sitxfin005 manage physical assets assessment version. colleagues. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. 00Student should be provided with an appropriate time frame in which to resubmit their work, according to the RTO’s re-assessment policy and procedure. Premier provider of quality RTO training resources . 6 elective units, consisting of. Mark and separate from other foodstuffs any food identified for disposal until disposal is complete. Australian International Institute of Technology RTO No. 63. Use digital technology for short and basic workplace tasks. Quick View. Evaluation or some used the term assessment needs time, resources, knowledge and can produce self-evident or insufficiently. That’s why we developed our comprehensive collection of RTO resources. com. managedBy string ID of the resource that manages this resource. Contact the. AI Homework Help. Resource Requirements Refer to the Assessment conditions attached to the Futura Group Mapping Document located in the teacher support tools folder or the “Assessment Conditions” for this unit in the SIT 1. Read ourLicence agreementhere. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. 2. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. Our learner resources contain everything you need to begin training your learners. Student Assessment. Log in Join. 00 $ 52. HOSPITALIT. Added on - 2022-12-06. Refer to individual units for. Review information and select content to suit the specific need. SITXCCS006 Provide service to customers Activities Complete the following activities. The SITXCOM005 RTO materials can be adapted to suit a wide range of training delivery styles to suit your RTOs needs. 4. com. SITXCOM005 Manage conflict describes the performance outcomes, skills and knowledge required. The first is to use the cloud as the place where you store backup data, then recover data from the cloud following a disaster. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. 00. Enhance College of Technology Enhance Professional Training Pty Ltd ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K 2/35 Manilla Street, East Brisbane, Queensland 4169 Australia Phone: 07 3895 8393 email: [email protected] customer refusing to leave or be pacified drug or alcohol-afected person person who appears to be violent or are threatening people involved in physical violence person with. Draft text if required, including appropriate information. Provide service to customers. au. SITHIND002 Source and use information on the hospitality industry. a brief Trainers’ Guide with advice on using the activities. These SIT30222 RTO resources go through a comprehensive development process including validation and subject matter expert review before delivery to you. 2. Licence permits use only within your RTO, without limitations on student numbers. PowerPoint presentation The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment. Your SITXCOM006 RTO training materials include: Learner Resources; Learner Assessment Workbook; Assessor Assessment Workbook; Trainer Manual; PowerPoint Presentations; Access to Simulated Business; In addition to these great training tools, your SITXCOM006 training resource package is fully editable and has an unlimited digital student licence! SITXCOM006 Source And Present Information RTO Learning Resources. fSITXCOM005 Manage conflict. Resolve conflict. Prepare sauces and dressings according to recipe. 0 2023 6 Food, water and soil Staphylococcus aureus and Clostridium botulinum are pathogens that can be found in your food Waste Improper waste management of trash and medical waste, these wastes can cause pneumonia and. HOSPITALIT SITXMGT001. SITXCOM005 Manage conflict | Student Assessment Tasks Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. 3. Assessment Kit-SITXCOM006 Source and present information . View SITXCOM005 Student Assessment Tasks -Updated. Assessment for this unit. 50 -65% Category: Learner Guide Tags: Learner Guide, Ready for sale, SIT Learner Guide-SITXCOM006 Source and present information $ 650. 00 $ 52. We provide all documents to you in Microsoft Office format, so you can. PowerPoint-SITXCOM006 Source and present information; PowerPoint-SITXCOM006 Source and present. docx from ACCOUNTING FINANCIAL at University of the People. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. Enhance College of Technology Enhance Professional Training Pty Ltd ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K 2/35 Manilla Street, East Brisbane, Queensland 4169 Australia Phone: 07 3895 8393 email: [email protected] customer refusing to leave or be pacified drug or alcohol-afected person person who appears to be violent or are. 3. It can be effective […]Special Sale - Get 65% off RTO Resources! 1800 266 160 [email protected] self-study guide supports your learners in understanding the underpinning knowledge of the training package. Recognition of Prior Learning (RPL) is an assessment-only process that assesses a student’s workplace experience and/or formal and informal training to determine their competency against the relevant accredited unit. BSBTEC201. Select and use relevant cookery methods for salads and appetisers. SCORM Compliant Package-SITXCOM006 Source and present information Home Quote. au Log in Cart Cart. Don't forget about our QUALITY ASSURANCE GUARANTEE!. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Didasko is here to assist you in delivering high-quality training to your students with the help of the latest SIT20322 RTO and TAFE tools and resources. Virtual Workplace Resources. The kit is designed to cover all units requirementsThe SIT30821 Certificate III in Commercial Cookery reflects the role of commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. You are free to rebrand and reproduce these within your registered training organisation (RTO). When a landlord or tenant has seriously. Add to cart. I'm currently in a job hunt. The RTO Manager must review and authorise any request for ‘reasonable adjustment’ to ensure that any adjustments and resulting outcomes are not affecting the integrity of the training and assessment process. Birthday Sale - Get 70% off RTO Resources. Express information clearly, concisely and accurately. Didasko Online. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. Don't forget about our QUALITY ASSURANCE GUARANTEE!. Register or sign in; 0 Items $ 0. 2. [email protected] list Requirements for SIT30122 – Certificate III in Tourism 15 units 4 core units 11 elective units, consisting of: 5 units from Group A The remaining units may be selected from any elective group below, elsewhere in the SIT Training Package, or any current Training Package or accredited course. MARKATING . BSBTEC301. Follow organisational customer service policies and procedures. Present information according to organisational guidelines and in a format appropriate to circumstances and audience. 00 $ 52. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Our unit class activities books support your learners to understand the underpinning knowledge of the training package. The self-study guide contains references and links for students to read additional. SITXCOM005 Manage conflict Student Assessment Tasks – Cover Sheet Student Name Student Name Student ID Number Student ID Unit Start Date Unit End Date Unit End date Assessment Due Date Date Submitted This cover sheet is to be completed by the student and assessor and used as a record to determine student competency in this assessment task Student Acknowledgement & Declaration In accordance. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry nNRT RTO/Org. You’ll also be able to print or upload these training resources to your Learning Management System (LMS) for hassle-free and. Carefully read the following information. Address protocol requirements. SALE-65% . All premium resources are designed by our partner resource developers to enable your RTO to train learners. 00 $ 52. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. Using discretion and judgement and a knowledge of the industry, they work with some independence or under limited supervision to plan and book travel, using policies and. Share it: Description. This Assessment Kit for the SIT50416 Diploma of Hospitality Management has everything you need to start assessing this qualification right away. You are free to rebrand and reproduce these within your registered training organisation (RTO). A customer you are serving has called you over to her table and has complained that she has found. Register;. 50: SITXCCS014: Provide service to customers: $0. Learner Resource – provide tons of information and learning content to help prepare your students for assessment. Scenario 1: You are working as part of the wait staff at a local restaurant. Ltd. Welcome participants to briefing, information session or tour according to organisational procedures. Editable, Quality Resources. fSITXCOM005 Manage conflict. Resolve conflict. Add to cart. outline the potential causes of the conflict. While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of any errors and any RTO 45461 CRICOS 03742D Address 74 Sydney ST, Albion VIC 3020, phone number: +61433150060 Email [email protected], This form is to be completed and used as a final record of student competency. RTO Training Materials For Sale. Home About Us. Draft text if required, including appropriate information. This SITXCCS006 training resource package for RTOs was originally developed by a major Australian training organisation and is now available to other VET institutes in Australia. com. SITXCOM005 Manage Conflict RTO No: 21595 | CRICOS Code: 02634E Assessment 2 - Role Play 1. Provide a range of equipment / resources as specified in the assessment conditions. Search TGA X You are here: Home; Training; SITXCOM006; Compare . 3. These new free print resources provide teaching and learning materials for 9 hospitality units of competency. SITXCOM005 Manage conflict Student Assessment Task Assessment Task 2 Instructions Complete the following activities: 1. Our learner resources contain everything you need to begin training your learners. AI Homework Help. Pages 6. Question 7: Connect the stages of conflict in the correct order: Step 1 Misunderstandings Step 2 Tension Step 3 Dis- comforts SITXCOM005 – Manage Conflict Version: V1 25 of 42 KFQ Partners Pty Ltd RTO ID: 21996 | CRICOS: 02999J Step 4 Crisis Step 5 Incidents Question 8: Connect the stages and signs of conflict according to the Conflict Resolution Network Australia to the ap- propriate. RTO Training Materials For Sale. Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. SITXCOM006: Source and present information: Elective Coming 2023: Group C – Computer Operations and ICT. . Australian Ideal College Registered as Australian Ideal College Pty Ltd RTO No. Both the landlord and the tenant need to know and follow the Residential Tenancy Branch. 1 3 Information for Student: All work is to be entirely of the. Share it: Description. 50. Q10: What resources could you have called on if the situation had escalated and become verbally or physically threatening or even. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. 3. 00. Assessment Guidelines. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E You may follow the Assessment Appeals process in the Student Handbook () if you are not satisfied with: o the assessment result; or o the way an assessment was carried out by your trainer; or o the conditions or structure of the assessment The student handbook has the steps for reassessment if you receive a Not Yet Competent mark. $ 650. Griffith University. be aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work, except. au. to resolve complex or escalated complaints and disputes with internal and external customers and. 3. Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. 1800 266 160 info@caqa. Training Resources Duke College (DC) Assessment 1, Jan 2019. RPO (Recovery Point Objective) is the acceptable amount of data (measured by time) a company is willing to lose in case of an incident. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. VCID. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Our learner and assessment resources can be used for an unlimited number of students within your RTO. com. Expert Help. Qualification Description. 4 Present information according to organisational guidelines and in a format appropriate to the circumstances and audience. View All Training Resources; By Training Package ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: Info@tkl. This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Add to cart. Assessment Kit-SITXCOM006 Source and present information . All Department; Home; About Us. Licensing. 2. edu tkl. This training resources package. HTML5/SCORM compliant SIT20322 e-learning resources. availability of products or services 2. AI Homework Help. Our assessment resources include: Assessment Pack (Student) Trainer Assessment. This is a one-off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. Your new SITXCOM007 Show Social And Cultural Sensitivity RTO learning resources bundle comes complete with the following:’. On the other hand, RPO or Recovery Point Objective is the maximum amount of data loss your company is willing to accept as measured in time. Check out this page for samples, pricing, or to order resources now. STXCOM005 Manage conflict RTO No: 21595 | CRICOS Code: 02634E Assessment 1 - Activity Your task: Read the following scenarios and answer the corresponding questions for each. Add to cart. You are free to rebrand and reproduce these within your registered training organisation (RTO). You are free to rebrand and reproduce these within your registered training organisation (RTO). 3. Assessment Kit-SITXCOM006 Source and present information . Our assessment resources contain everything you need to begin assessing your learners. Quick View. Also, the document focuses on the Azure-to-Azure DR strategy for SAP workload. Darwin Institute of Technology RTO Code 41128 | CRICOS Code 03609J Student. Our extensive content library covers the topics your business. Do not forget about our QUALITY ASSURANCE GUARANTEE!. SITXCOM006. On successful completion of the course, students will receive SIT30821 Certificate III in Commercial Cookery. 2. RTO Works has developed this content in partnership with Reubarquin Press and with the expert industry guidance of Dominique Bendebiza-Caron from Brighton College. The Compliance and Enforcement Unit (CEU) ensures compliance the residential tenancy laws of BC. Q1: List three common conflict situations with customers. Resources are developed for classroom delivery. auYou are free to rebrand and reproduce these within your registered training organisation (RTO). It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification/unit. Study Resources. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Student Number 100148 Unit of Competency/ Code SITXCOM005 Manage conflict Trainer/Assessor Rojita. 1. Promptly meet all. 1. Add to cart. Training for Knowledge & Livelihood (TKL college) ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602 Email: [email protected] Assessment Requirements You are required to complete and pass every task in the assessment in order to be deemed competent. Search for:SIT30622 RTO Training Materials. SCORM Compliant Package-SITXCOM006 Source. The location of the assessment will depend upon the nature of the assessment. 00. Our learner and assessment resources can be used for an unlimited number of students within your RTO. edu tkl. High Education Resources. Manage conflict within scope of own role and responsibilities, and according to organisational procedures. Scenario 1: You are working as part of the wait staff at a local restaurant. We provide all Our session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. 50 Add to cart Share it: Description These SITXCOM006 training materials are written following industry best practices, and they go through rigorous validation and subject matter expert review processes, so you get the best training RTO materials possible. Assessment Kit-SITXCOM006 Source and present informationPrecision RTO Resources’ new SIT20322 RTO training materials package will help you get quality outcomes for your students, meet compliance requirements, and produce graduates who have up-to-date and competitive knowledge and skills in the industry. 3. Quick View. For you to be assessed as competent, you must successfully complete two assessment tasks: Assessment Task 1: Knowledge questions – You must answer all questions correctly. Register or sign in; 0 Items $ 0. You can use the learning resources as much as you wish in any location under the same RTO. Disaster Recovery from the Cloud. Part A: You will be observed resolving escalated complaints or disputes with customers. 50. The Bridge Hotel offers high quality accommodation and dining, as well as conference services for businesses that include on site catering, and other events such as weddings. Performance criteria describe the performance needed to demonstrate achievement of the element. The course is designed for people with a passion for cookery in a commercial environment and are already working or.