Fred olsen balmoral cruise tracker. Having now been on 30 cruises, while this was my first ever Fred. Fred olsen balmoral cruise tracker

 
 Having now been on 30 cruises, while this was my first ever FredFred olsen balmoral cruise tracker  Olsen Cruise Lines 2023 itineraries of the cruise ship Balmoral with homeports and ports-of-call including dates and times

We hand-craft our itineraries every year so that we take our guests not just to the most amazing places on earth, but at the very best possible times. Prior to the renovation, this space was more of a walkway, but now the expanded Braemar Room has become. Holly Payne| Jul 14, 2021. Just had a fab cruise on Balmoral. The most recent addition to the Fred. m. Olsen Cruises. m. Going on Fred Olsen Balmoral just wanted to know what the ship is like Food , entertainment , rooms, Thanks Tony & Sandra Sent from my iPad using Forums. A. 5 Very Good Overall Jeannine Williamson Contributor Fred. Fred Olsen Cruise Lines. During the circumnavigation of South America, Balmoral will be calling in to destinations including. Braemar. The ship stayed overnight at the Titanic’s sinking location and departed the following morning en-route to New York City. The cruise at a glance. Our ship tracking uses a live AIS feed direct from the ship itself, so you can be assured that it's acurate. Fred. BALMORAL Balmoral is our flagship, the largest of our cruise ships. We pre-booked the parking for £127 for 17 nights. 9 questions every potential traveller should ask themselves. Browse our Balmoral Cruises today. Two Night Mini-Cruise to Newcastle. Balmoral to the Canary Islands. Your cruise at a glance The Olsen Way Highlights. Please call +441473746175 for live availability & prices. 28 reviews. Olsen cruise ship is the Balmoral, which joined the fleet in 2007. Click on a ship above to track it. Review Deckplans. Departing From: Southampton, United Kingdom on 18 January 2025 . Highlights of Fred. Year build. Olsen Cruise Lines 2023 itineraries of the cruise ship Balmoral with homeports and ports-of-call including dates and times. travel insurance details, next-of-kin contact numbers, etc. Spring Falls, Glaciers & Norwegian Fjords • L2416. From Agadir, you can head to the Atlas foothills and hike among the rugged, mountainous landscape, or perhaps opt to join a. Cruise Industry News. Balmoral – June 9, 2021. This was only our second cruise with Fred Olsen and we much preferred the Balmoral to the Black Watch, on which we did the German Waterways. Visiting two Scandinavian cities over Easter weekend, this fivenight springtime sailing is the perfect taster cruise. However, it retains the classic lines of what many. In a statement, the company said that while Braemar's small size brought many benefits, its size also brought obstacles that were no longer aligned with company's goals. Highlights of Fred. Bolette. Built in 1988 and acquired. 240 reviews. During the post-COVID 2022 season, Port Bergen handled a total of 308 cruise ship calls and 364334 passengers (out of total ~4,3 million cruisers who visited Norway). The ship is popular with British cruisers, many 65. Arriving in Southampton, England. SKIP TO. The vessel was last refurbished in 2018 and sold in 2020, with a drydock planned for November 2020. Join me as I explore Fred Olsen's Balmoral! In this video, I'll show you all the indoor and outdoor public areas onboard this fantastic little ship. The vessel is en route to the port of Lisboa, Portugal, sailing at a speed of 17. The held on board memorial service ended with casting overboard of 3 floral wreaths. Discover our Treats & Pastimes. The romantic French capital, Paris, and Marais Poitevin (Green Venice) can be visited on tours from Rouen and La Pallice respectively, while Honfleur is well. Accommodating 1,350 guests, its smaller ship status allows Balmoral to negotiate waterways and enter ports that larger cruise ships cannot, taking you. 16 November 2023 15:14. When the announcement was made, the shipowner had a total of 45x voyages scheduled for Braemar for 2023-2024 (April 28 thru May 7). This is the Balmoral from Fred Olsen Cruise Lines: recently joined a 15-day trip on the Balmoral from. Olsen. SKIP TO. Olsen Cruise Lines Fleet. In Search of the Northern Lights, prices from £1,799pp. Newcastle (England) Fred. . To Shetland and Norway though. The. Olsen fleet. Borealis and Bolette have 10 passenger decks apiece, while Balmoral has seven and Braemar has six. MS Braemar (1993-built as "Crown Dynasty", last refurbished in 2019) is one of the oldest Fred Olsen cruise ships - preceded by Balmoral. The vessel (IMO. The vessel was last refurbished in 2019 December. Holly Payne | Mar 08, 2023. 19:00. ‘In just one sailing, guests can witness Antarctica’s rugged, icy coastline, admire the many thundering waterfalls in UNESCO-listed Iguazu National Park and cruise amongst the towering mountainous landscape of the Patagonian fjords in Chile,’ said Martin Lister, head of destination experience and itinerary planning, Fred. Book a Baltic Cruise with Fred. Olsen Cruise Lines today announced that the Braemer won’t operate again until 2023, pushing its restart date by a year. Olsen Cruises are not all inclusive as standard, it is possible to upgrade to an all inclusive package. For 2019, the cruise port had scheduled 22 ship calls. Every cruise is hand-crafted from scratch by our team of in-house Journey Planners to make sure you are not only visiting the best destinations, but at the best time to. Skip to main content Skip to footer. Departure Port Information. Running until 31 st October, the drinks package will be available free of charge on cruises ranging from five to 32 nights on board Bolette, Borealis and Balmoral. 21 reviews. An astronomer will also be on board to offer a deeper insight into. Duration: 14 Nights holiday Rugged & Remote Spitsbergen Cruise. Olsen Cruise Lines is rationalizing its fleet to concentrate on modern tonnage, as the company announced it will sell the Braemar. Olsen Cruises today. Before reaching Oslo, Balmoral will take you on a scenic journey along Oslofjord, past the Olsen family home in Hvitsten. Fred. The staff…. On this cruise, join us as Bolette takes you to the vast landscapes of the African continent and the Indian Ocean. MS Braemar (formerly Crown Dynasty, Cunard Crown Dynasty, Crown Majesty, and Norwegian Dynasty) is a cruise ship, most recently operating with Fred. The company is headquartered in Ipswich, Suffolk, UK, and is owned by Bonheur and Ganger Rolf. . In this. Tracker Itineraries Deck plans Accidents. An interactive television, 24-hour room service, air conditioning and a small set of complimentary toiletries await you in the Balmoral cabins. Cruise ships are getting bigger and bigger,. Our team has crafted your itinerary with a focus on maritime traditions, the centrepiece being an extended call into Kiel, timed for the final day of Kiel Week. Olsen Cruise Lines we are very proud of our smaller ships – Bolette, Borealis and Balmoral - and the imaginative and unusual itineraries they allow us to offer. 60 nights. Book a 2024 cruise with Fred. Ship Information Balmoral Braemar Bolette Borealis Tonnage (GRT) 43,537 24,344 62,735 61,849 Passengers (standard occupancy) 1,325 924 1,275 1,275 Crew 510 371 643 648 Cabins 710 485 TBA TBA. Plan your Fred. 4th August 2017. $3233. This one was to the Swedish Waterways and was extremely good. AIDAdiva. Compare all ships in the Fred. In addition, the next cruise on the Balmoral is cancelled due to a propeller issue and the company also noted that none of these challenges are due to the resignation of Chairman Fred. #12. Olden is a port village in Stryn (Sogn og Fjordane, western Norway), located at the mouth of Oldeelva River on Nordfjord's southern coast. These Black Friday cruise deals won't last long, so book now!. The flagship of Fred Olsen Cruise Lines, Balmoral, commenced her inaugural cruise season from Edinburgh (Rosyth) on May 16, 2018, on a 10-night ‘Swedish Waterways and Cities’ trip. Fred Olsen Balmoral: Norwegian Breakaway: 06:00: 17:00: Oceania. Spitsbergen with The Midnight Sun. Ellen Widdup. Fred Olsen is unusual within the cruise world. About Us Cruise Destinations First Time Cruisers Find A Cruise. Fred. 30am - 6pm. Olsen Cruise Lines announced that it will offer a selection of festive sailings from Portsmouth, England this December exploring South America and the Antarctic. Introducing the Balmoral. MS Amsterdam and MS Rotterdam will be the ships heading to Fred Olsen and will be renamed as Bolette and. 92. Fred Olsen Balmoral. #3. Our team has designed this cruise to visit northern Norway during the Northern Lights season. From Fri 1 Mar 2024 (To Sun 10 Mar 2024) 9 Night In Search of the Northern Lights Ship Balmoral More details at. Balmoral overview. Bolette – May 29, 2021. Just read in the Daily Record that there has been a bad outbreak of Norovirus or some kind of stomach bug on Balmoral. Olsen Black Friday cruise deals 2023. The day promised to be packed full of Fred. Set sail to Oslo and Beyond. Fred Olsen was founded in 1848 in Hvitsten, a small town on the Oslofjord, Norway, by three Olsen brothers, Petter, Andras and Fredrik Christian, who. Olsen Express, Naviera Armas, and Trasmediterránea. There are tables set out at the Atrium’s Lobby level daily, selling gifts, souvenirs and other merchandise. All; Summary; Fred Olsen Cruises March 2024 Showing 1 to 6 of total 6 V Λ. Olsen Balmoral Newcastle (England) cruise reviews. , and until 10 p. The facility has 2 berths and can handle liners with LOA length up to 300 m (985 ft). 6-7 nights. One cruise guest celebrated a very special milestone aboard a recent Fred. The 1988-built (as "Crown Odyssey") cruise ship MS Balmoral is currently the oldest in the Fred Olsen fleet, with fleetmates Braemar, Bolette and Borealis. The downside of Fred is pricing. Ship was delayed embarking for 2 hours to be “cleaned” but virus wasn’t mentioned. Olsen Cruise Lines today unveiled its first look into 2023 with the early release of a North American Waterways and Canadian Fall cruise, including a maiden sailing of the Hudson River in New York, according to a press release. A classic stalwart of the British cruising scene, Fred Olsen Cruises is beloved by a. Explore the Itinerary. Olsen Cruise Lines’ fleet consists of three mid to small-sized ships; Balmoral, Bolette and Borealis, all of which allow for docking in smaller, more unique ports of call. November 14, 2004. Fred Olsen Cruise Lines unveiled its plans to have 3 ships ‘back in the water’ in March-April 2021, with Balmoral due to sail even sooner. Olsen Cruise Lines said: “At Fred. Balcony. “While Braemar’s smaller size brings many benefits, her size also brings constraints that are not aligned with where we now want to be as a business,” the company. Fred. Discover Fred Olsen's Balmoral, the largest ship in the Fred. Olsen Cruise Lines on 1800 507 777, fredolsen@cruisetraveller. Duration: 13 Nights holiday Spain & North Africa Cruise. Passengers. Olsen's ship ms Balmoral is the first of the fleet’s 3 ships to set sail on a 2023 grand voyage. Balmoral. The 1972-built (as "Royal Viking Star") cruise ship MS Black Watch was the oldest of the Fred Olsen fleet, with fleetmates Boudicca (sistership, 1973-built/2021-scrapped), Balmoral and Braemar. Olsen Cruise Lines’ Balmoral is set to launch her first season from Edinburgh (Rosyth) on May 16 on a 10-night "Swedish Waterways & Cities" sailing, according to a statement. She is 218 metres long, has 11 decks and a maximum passenger capacity of 1,325. 30-49 nights. Discover Fred Olsen's Balmoral, the largest ship in the Fred. We have designed this itinerary to take you on a discovery of natural wonders and wildlife found close to home, yet off the beaten track, amongst remote Scottish isles. Olsen Cruise Lines ship below will allow you to track it and view additional details like the ship's current location, recent track, speed, course, next port destination, estimated time of arrival (ETA) and more. Southampton. Fred. Cruise Tips, Fred. Reviews. Olsen Cruises do provide facilities and entertainment for families on a number of sailings as well as providing adults-only itineraries. Shaped by nature, the basalt columns of Fingal’s Cave stand tall, looming out of the. Olsen Balmoral Senior Cruises to Baltic Sea. This is the Balmoral from Fred Olsen Cruise Lines: I recently joined a 15-day trip on the Balmoral. In just five nights, you can enjoy memorable Scenic Discoveries and explore two French cities, making for the perfect Bank Holiday getaway. Fred Olsen Cruise Lines launched 8 new itineraries for MS Balmoral ship in 2021, which include a series of regional sailings from homeport Portsmouth England. There are five self-explanatory categories of cabins on offer across the Fred. The new cruises include top-rated ports, exciting new destinations and an even gr Fred. Clare Ward, director of product and customer service at Fred. 2m and a draught of 6. Balmoral Cruise Ship Review Fred Olsen Cruise Line by Paul and Carole. Tour includes: - Cabins and suites. Fred Olsen Cruise Lines. View Balmoral's current position, recent track, speed, course, next port destination, estimated time of arrival (ETA) and more are available in the cruise ship tracker map below. 239 reviews. From: August 13 – 19 November (Bolette) and April 6 – May 31 (Balmoral) Highlights: The former Holland America Line ship is the line's flagship. Our itinerary planners have designed this bank holiday cruise to include destinations that can offer you traditional Dutch experiences. Explore the Itinerary. Fred. Prices start from GBP 1,300 per person. In Bergen, there’s a chance to ramble with a local. Have us call you Enquire Online. View facilities. The Spa & Fitness Centre is open 8 am - 8 pm (on occasional evenings until 10 pm). Join me on a tour of the Fred Olsen Braemar. Olsen Cruise Lines fan marks 30 years of cruising, 2,500 nights, 100 bookings and 15 trips round the world. Ship : Bolette, Balmoral. Portsmouth International Port is kicking off the 2023 cruise season on January 5 with an epic 78-day cruise aboard Fred Olsen Cruises’ Balmoral. Photo courtesy of Fred. Book your adventure for 2023 and 2024 with Fred. The Fred. In Washington,. Fred looks after you so well. Like. Exuding classic, elegant style, and featuring spacious and comfortable public areas, with just 690 cabins, our flagship leads our fleet of smaller ships by example. Explore the Itinerary. The 1973-built (as "Royal Viking Sky") cruise ship MS Boudicca was the second-oldest of the Fred Olsen fleet, with fleetmates Black Watch (sistership, 1972-built/2022-scrapped), Balmoral and Braemar. Prices start from just £15 per person per day, and packages can include a variety of drinks. Fred Olsen was founded in 1848 in Hvitsten, a small town on the Oslofjord, Norway, by three Olsen brothers, Petter, Andras and Fredrik Christian, who. Fred. We have planned this cruise to coincide with the Perseid Meteor Shower, so as Balmoral sails the remote waters of the Azores, where there’s minimal light pollution, you will have the chance to see shooting stars created by the meteor shower. This one was to the Swedish Waterways and was extremely good. Fred. Request a call back. The shipbuilding cost was USD 180 million. Choose and compare the best selection of Fred. Tenerife Island is largest in the Canaries, located approx 300 km (190 mi) from North Africa’s coast. Also in the Laundry Rooms are tumble driers, irons and ironing boards. It should be noted that some balconies are shady as they are covered by the decks above, so sun. Cruise Line Timetable to and from Southampton Cruise Port 2023 Please note: Below timetable list is sujbect to changes, please check with your cruiseliner company for accutre up to date timetable. Ocean Bar (110-seats Atrium bar with lounge area, dance floor, a stage for live performances; hosts art auctions) HAL Rotterdam’s Atrium Shops (Shopping Arcade- duty-free alcohol and tobaccos, perfumes, watches, clothes. 2000 / Age : 23. Volcanic landscapes can be explored throughout your journey, including La Palma’s Teneguía Volcano, Lanzarote’s Timanfaya National Park and Tenerife’s Mount Teide. From £1,899pp. About Us Cruise Destinations First Time Cruisers Find A Cruise. This was only our second cruise with Fred Olsen and we much preferred the Balmoral to the Black Watch, on which we did the German Waterways. Balmoral retains a warm, civilized atmosphere and features comfortable accommodation, stylish restaurants and plenty of open-deck space, including an al-fresco restaurant. Already had Force 11 and fire in Bay of Biscay 2 days before. Voyage Code: L2417 Cruise Ship: Balmoral Cruise Line: Fred Olsen Cruise Line. Olsen ships; Bolette, Borealis and Balmoral will sail into Funchal and dock together ready for a. The largest among the visiting on Dec 31st vessels were Queen Victoria ( Cunard ), Ventura ( P&O UK ), Marella Dream ( Marella UK ), AIDAnova ( AIDA ), Zenith ( Pullmantur ), Balmoral ( Fred Olsen ), Columbus and Marco Polo ( CMV ). Balmoral ’s 5-night ‘Summertime Norwegian Fjords’ cruise, departing from Newcastle on August 27, 2022. On August 21, 2020, Fred Olsen confirmed the retirement. This design provides lots of different spaces over decks 7 to 11 to enjoy wonderful views throughout the cruise. Our journey planners have crafted this cruise to give you opportunities to immerse yourself in the unique culture of Morocco, from visiting cultural landmarks to discovering the local way of life. Fred Olsen Borealis deck 4 plan (Lobby) layout - review. Balmoral. Classic Christmas Markets, prices from £799pp. This newly established partnership will feature astronomers on board three ships ( Bolette, Borealis, Balmoral) during a selection of 26 voyages. Olsen Cruise Lines' flagship Balmoral is the largest ship in the four-strong fleet, yet is still small enough to navigate size-restricted waterways such as the Kiel Canal and offer a. There’s no need to endure lengthy journeys across the country, or long queues at airports, to meet your ship and. Santa Cruz de Tenerife is Canary Islands' largest cruise port and principal homeport (for roundtrip itineraries). . The 1972-built (as "Royal Viking Star") cruise ship MS Black Watch was the oldest of the Fred Olsen fleet, with fleetmates Boudicca (sistership, 1973-built/2021-scrapped), Balmoral and Braemar. Fred Olsen Cruise Lines unveiled its first look into 2023 with the release of a "North American Waterways and Canadian Fall" itinerary, including the company's maiden cruise on Hudson River (USA's New York state). Olsen’s largest and newest ship. Last Minute Cruise DealsCruise from £699pp. Olsen Cruise Lines’s Bolette, Borealis and Balmoral united in Madeira to celebrate the Fleet in Funchal event on Thursday, November 9. She has also sailed for the Norwegian Cruise Line as Norwegian Crown and Orient Lines as Crown Odyssey. English (81) Christine H wrote a review Sept 2023. The following monthly cruise ship calendar is updated frequently using the. Posted Saturday at 03:22 PM. Olsen's smaller, friendlier ships around the globe and keep track of family and friends with our real time ship locator. Real-time and current position of BALMORAL (Passengers Ship, MMSI: 308785000, IMO: 8506294) on ais live map is in North Atlantic Ocean with coordinates 38. The cruise ship cost to build was USD 25 million. Fred Olsen Cruise Line is a Norwegian cruise line with four ships. This was a Fred Olsen taster cruise for me, plus a few people onboard were using it as an office Christmas party/outing or seasonal treat. Olsen Cruise Lines is cruising from Scotland once again, for the first time since 2019, when smaller ship Balmoral heads off to explore the Norwegian fjords. Balmoral is a Fred. Before entering the fleet in 2001, this vessel was owned and operated by the companies Crown Cruise Line (), Cunard Line, Majesty Cruise Line (defunct), NCL-Norwegian and Commodore Cruise Line. The ship was known as the Crown Odyssey and Norwegian Crown before Fred Olsen purchased it in 2007. CUTBACKS IN FOOD and VIRUS OUTBREAK. By Sara Macefield 27 March 2023 • 11:00am. The Fred. Olsen's Great Grandmother, Bolette. Cruise deals for Medieval Baltic Capitals from Rosyth on 02 June 2023 (13 Nt) with Fred. After witnessing the beauty of the British coastline on a cruise around the Channel Islands, you’ll head to France. au or deckplans Ship Wiki. On a Fred. Borealis and Bolette have 10 passenger decks apiece, while Balmoral has seven and. Fred. The International Passenger Terminal in the award-winning Port of Tyne, North Shields has good transport links to Newcastle city centre. The crew were great, always smiling and. Fred. * Prices correct as of 11:00 08/11/2023, based on the lowest available Cruise Only fare, and on two people sharing a twin cabin. Olsen Cruise Lines will resume sailings from Scotland this year aboard Balmoral, according to a press release. Unfortunately during our cruise there was an outbreak of the gastroenteritis bug. Cruise Industry News. Olsen. According to CDC, some 252 of the 919 cruisers had the stomach virus, and 8 of the 520 crew had contracted the illness. Olsen Cruises provides guests the experience of a lifetime, flooded with breathtaking view. Voyage code: L2502. Frequently Asked Questions | Fred. United Kingdom. Sunday: 10am - 4pm +441473746175. Fred. Fred Olsen Balmoral ship's 78-day South America and Antarctica cruise starts Portsmouth UK's 2023 season John Stansfield January 6, 2023 , Cruise Industry 2023 will see Portsmouth Port UK (England) host more maiden calls/welcome back cruise companies, as it continues to strengthen its place as the first choice for expedition and luxury cruise. Bird Watching. This means that if you need to cancel your cruise, we will refund your cruise payments (£24,000) minus £4,000 so your. Enjoy delicious food, fantastic entertainment and attentive service. Balmoral Viking Cruise. The vessel, which was built back in 1993 and can carry a total of 977 passengers, will. In May 2017, Fred Olsen Cruise Line announced the launch of company's new river cruisetour program with a chartered riverboat. Beautiful Balmoral is small enough to navigate Europe’s most picturesque waterways so guests can enjoy hours of scenic cruising. October 5, 2018. There are five self-explanatory categories of cabins on offer across the Fred. Olsen’s small ship cruising experience. The once-in-a-lifetime journey (themed as "Exploration of South America and the Antarctic") gives passengers a rare chance to capture the icy landscapes of the Antarctic Peninsula in February. Balmoral | Ballindalloch, Avon & Spey Restaurants. to 8 p. In Search of the Northern Lights • L2404. Olsen Cruise Lines’ 2024-2025 program include: Balmoral ’s 5-night ‘Springtime Norwegian Fjords in Five Nights’ cruise from Newcastle (May 23rd, 2024). Balmoral Itinerary. Share. The boat has 10 passenger-accessible decks (5 with cabins), 11 lounges and bars, 6 restaurants, 2. Olsen Cruise Lines is a UK-based, Norwegian-owned cruise shipping line with four cruise ships. Cruise Industry News. READ MORE. 30am - 6pm. Fred. 371. Olsen cruise ship is the Balmoral, which joined the fleet in 2007. Join our marine experts, talented chefs, and scientists on board and book today. News. co. Fred. . The Olsen Way Highlights. Clare Ward,. Fill out your Guest Information Form: provide information required for allocation of your tickets - e. There’s no need to endure lengthy journeys across the country, or long queues at airports, to meet your ship and. vessel AIS and tracker Covid-19 vessels Find vessel Vessels list Popular vessels Maps list Routes Ports Register Login. The vessel (as "MS Borealis") joined the Fred Olsen Cruise Lines fleet in September 2020. The port has released the 2023 cruise schedule with more maiden calls…. You can also discover her current speed, and track the plotted course. Superior Balcony Rooms are slightly larger at 190 square feet and these can be found on Deck 9. 4k. +441473746175. Olsen Cruise Lines Balmoral Statistics, Dining, and Entertainment. Going on Fred Olsen Balmoral just wanted to know what the ship is like Food , entertainment , rooms, Thanks Tony & Sandra Sent from my iPad using ForumsSailing the Fjords in Summer. On Friday July 8 th Balmoral will depart Rosyth (Edinburgh), Scotland, for the eight-night ‘Hidden Gems Of The Norwegian Fjords’ cruise. Selecting a specific Fred. Book your Fred. Cabins, Prices & Offers. NEW BALMORAL CRUISES 2024/2025. +441473746175. Olsen’s 106-night cruise last week, and comes ahead of the launch of the cruise line’s full 2024/25 programme in. The Hamburger Weihnachtsmarkt in Hamburg, is a winter wonderland of festive lights and enchanting stalls selling handcrafted gifts and delicious Christmas foods, alongside the aroma of mulled. Cabins in that section do not have such good sound insulation between the cabins as the old part of the ship. Olsen, we have almost 200 years of seafaring history,… Balmoral is a cruise ship owned and operated by Fred. Here’s what you need to know about booking a cabin on the Fred Olsen Balmoral. Other scenic cruising highlights include the size. Fred. Enjoy the dining experience at our restaurants with Fred. Leaving on December 10th, Fred. Ship Balmoral. Departure Port Southampton. 3) Fly-Cruise Booking: Flights & overseas transfers are booked through Fred Olsen Cruise Line (FOCL) & are subject to their t&c's. Cruise Industry News. Olsen cruise, reaching 2,500 days at sea with the UK-based cruise line. Olsen Cruise Lines, our teams work really hard to make sure that our guests receive the best service possible, so we’d like to discuss your concerns further with you.